- Cat Guzman
John was very helpful, professional, and very friendly. He stood with my daughter and I from 7pm-12pm the day before Father’s Day. I hope his wife and two children weren’t mad at him, he is a really good person. Thank you John for being so dedicated to your clients. I look forward to purchasing more Toyota’s for my family.
Happy Father’s Day!
"An enjoyable experience at a car dealer?"
A great time at a car dealer isn’t what most people expect when they go in to buy a car anywhere. I don’t think most people have had the pleasure of working with Bianca. I have never felt so relaxed nor have I ever enjoyed myself while buying anything as pricey as a car. Usually I feel like I’ve signed my life away and buyers remorse settles in almost instantly. With Bianca’s help I felt like I was making and informed decision that was right for me and my pocket book. The best part was it was as easy as chatting with a friend and I didn’t feel like I was negotiating a hostage situation. While the whole team we worked with (Arnold, Moises, and Brandon who was beyond helpful with all our financial questions and concerns) was amazing I’ll be making an effort to be sure Bianca is the one I talk to for all my future needs. Thanks so much Bianca, Brandon, and Arnold for everything!
Other Employees Tagged:
, Arnold Guivarra, Brandon Basse
This was my 5th Prius I've leased and my 2nd car from North Hollywood Toyota and the entire experience with Bianca, from beginning to end, was by far my favorite car dealership / leasing experience ever.
Bianca emailed me initially after I had reached out regarding my lease turn in option (not due for another 5 months). She followed up with a text and a phone call (after I reached back out; never unsolicited) and has been fully available for any question or follow-up I had. I had a VERY specific want of a car, with a very specific price point so I was not an "easy" customer and Bianca magically found my PERFECT car (the one I've always wanted) and sent me the specs on it immediately.
Also, my schedule is currently a little tight and Saturdays were tough for me to go to meet with her to see if the numbers were a fit and Bianca offered multiple times to come in on her day off, Sunday, to help me with my timeframe.
Bianca (and Moises!) went above and beyond to not only make me happy, but absolutely thrilled with my new car. The perfect car, price, and all around professional experience has made this a really special experience. I HIGHLY RECOMMEND Bianca (and will refer anyone I know to her) and look forward to my next car leasing need---fingers crossed she's still here because she is an amazing gem and just a lovely person on top of it all!
What an awesome day! Love my new car too!
(Everyone at NoHo Toyota is super friendly and it is a really great dealership as well! I came back due to the wonderful experiences I have had here in the past.)
"Always the best, friendly customer service"
Bianca was so helpful, funny, and smart! She really helped us get out of a bad situation. I love my new car. Thank you Bianca!