Mona Elmiligi

Top-notch service. The Benzel-Busch service team was extremely professional and I highly recommend them. Tim Torell, Matthew Rivera, and the Service Team were exception The Benzel-Busch service team was extremely professional and I highly recommend them. Tim Torell, Matthew Rivera, and the Service Team were exceptional. More

by Andrew Verified Customer Verified Customer

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I waited in the lounge for 30 min after my appointment time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the fro time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the front-desk receptionist gave me the receipt to sign, and I did not get a service professional to explain what I was paying for. More

by B.YAO Verified Customer Verified Customer

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The focus for the dealership is the customer experience. That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris the service advisor is always helpful and willing to go the extra mile. Added benefit is being able to look at the showroom floor and plan for your next Mercedes. More

by ALEX K Verified Customer Verified Customer

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There was a mix-up and misunderstanding in the scheduling of the service of my car which got me frustrated; David Nieves took the initiative to right from wrong,was patient and understanding in assisting of the service of my car which got me frustrated; David Nieves took the initiative to right from wrong,was patient and understanding in assisting me to my needs; in a very professional manner.Good customer service and support... More

by jojo Verified Customer Verified Customer

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high quality sales and service in convenient upscale dealership--good experience, customer for many years dealership--good experience, customer for many years More

by RPASSEN Verified Customer Verified Customer

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Excellent professional service Everything and everyone from start to finish is in step with smooth phenomenal service from start to finish is in step with smooth phenomenal service More

by karendiasmd Verified Customer Verified Customer

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I wrote a review because this place is the worst from advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put r advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put right parts waste of 72 dollars extra a month for nothing. Worst service center anywhere. BIG THIEVES. Go ahead get it and see for yourself these thieves should be arrested More

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David Nieves and team are the best there is (and of course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. More

by ZURI.ARASINCLAIR Verified Customer Verified Customer

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I had a great experience getting my car serviced at this location. Mona was a great help explaining all aspects of the service and the expected duration of the work. The individuals at front desk were also location. Mona was a great help explaining all aspects of the service and the expected duration of the work. The individuals at front desk were also very polite and helpful; I see no reason to go anywhere else Would recommend to anyone looking to get their car serviced. Top to bottom 10/10. More

by CHRIS REID Verified Customer Verified Customer

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Service was provided in a timely and efficient manner. Loaner car was available as promised and issue was corrected. Loaner car was available as promised and issue was corrected. More

by CSOLOMON0 Verified Customer Verified Customer

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