Monica Dewey | Page 9

Very impressed with the customer service can honestly say the best I've ever dealt with. Ther communication was excellent and was able to work with me on my crazy work hours. One main reason I switched from the best I've ever dealt with. Ther communication was excellent and was able to work with me on my crazy work hours. One main reason I switched from ram because customer service was absolutely horrible here in west bend I couldn't take it any more! Special shout out to Kim and Monica there have both have gone above and beyond which will keep me as a returning customer for sure. More

by Stegalldog83 Verified Customer Verified Customer

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Had running boards installed. Got the undercoating done. Undercoating was poorly applied. Got undercoating all over the chrome running boards I had just installed and also got ove Got the undercoating done. Undercoating was poorly applied. Got undercoating all over the chrome running boards I had just installed and also got overspray of undercoating all over my paint on the box of the truck. Normally a professional would've taped and covered everything before applying the coating. Clearly the person that did it is an absolute idiot. I want new running boards from ford for free and a full refund of the labor installment of the running boards and undercoating cost refunded. More

by Dustin.m_olson Verified Customer Verified Customer

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Monica is very personable and polite, which are values I appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts in my book. Nice job! More

by Genobuilt Verified Customer Verified Customer

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I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More

by Jordan86 Verified Customer Verified Customer

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