Monica Valague | Page 12

Great Service Anti'theft Locked Out was quickly and efficiently the following morning that cat w[as towed in. Excellent follow through by service reprentative Moni Anti'theft Locked Out was quickly and efficiently the following morning that cat w[as towed in. Excellent follow through by service reprentative Monica. She made what had been an unpleasant experience turn out very well. I have bought seven vehicles through Gunn Honda and had them serviced there. I have never been disappointed in their service More

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Monica is the best! She is always so helpful. She keeps me informed of the expected time that my vehicle will be ready. She goes above and beyond to make sure I am inform She is always so helpful. She keeps me informed of the expected time that my vehicle will be ready. She goes above and beyond to make sure I am informed and was very patient with me while I searched for my coupons on my phone. Thank you Monica for always being so friendly and helpful. More

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Quick service Monica and the service technicians were able to get my vehicle maintenanced quicker than usual. You are very appreciated for giving me more time with Monica and the service technicians were able to get my vehicle maintenanced quicker than usual. You are very appreciated for giving me more time with my family. God bless you. More

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Another positive service expereince at Gunn Honda.. Recently experienced another positive service episode at Gunn. My airbag for my 2011 Accord was being replaced under recall and Monica ( my service ma Recently experienced another positive service episode at Gunn. My airbag for my 2011 Accord was being replaced under recall and Monica ( my service manager) took care of all details and notified in a timely manner once the part was in. This was follwed by a appointment for the service which was setup to meet my unusual schedule and personal needs. Monica kept me informed and up to date on each step of the process. She even ensured I had a vehicel to drive while my multiple issues were addressed. when indicated, she coordinated with other expert Honda service managers to double check my issues and provide the reassurance I needed. I feel more confident than ever that each concern my wife and I ever have will be addressed in a sincere,personal yet professional manner when we deal with Monica @ Gunn Honda. More

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My server Donnie was great: responsive The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in the morning, had assessment of problems sooner than he thought and it was completed sooner than I thought....The process was smooth. Price for battery and brake flush I thought was on the high side More

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Outstanding service. My 2015 Accord needed a transmission software update and an oil change. Monica.scheduled the required service. Upon my arrival she had everything My 2015 Accord needed a transmission software update and an oil change. Monica.scheduled the required service. Upon my arrival she had everything ready. My wait time was a little less than promised. It is always refreshing to do business with people that obviously like what they do and perform in an outstanding manner. More

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I keep going back after many years. Having consistency of people that i have gotten to know and rely on is a big benefit. after many years. Having consistency of people that i have gotten to know and rely on is a big benefit. More

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Consistent Qualtiy Service! Attentive and focused on results to make me feel safe on the road and ensure my confidence in the product. The service team ( especially Service Mgr. Attentive and focused on results to make me feel safe on the road and ensure my confidence in the product. The service team ( especially Service Mgr. Monica, Dave & Brad) have always worked to resolve all of my past and most recent drivability concerns and needed adjustments. After using Gunn Service for over 17 years, there is no other option in San Antonio for me when my Accord needs maintenance attention or warranty related coverage. Thank you Honda Gunn family. More

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Awesome! Continually amazing experience . Courtious staff and very knowledgable. Always goes above and beyond. I can always depend on excellent work and easy i Continually amazing experience . Courtious staff and very knowledgable. Always goes above and beyond. I can always depend on excellent work and easy in and out. More

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Service as Expected My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pre My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pressure on me as I have experienced with other dealers in the past. As expected, your team did what was needed in a relatively timely manner and I will be back if and when needed. My contact was Ed V. More

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