Monse Rocha

We were very pleased to work with Lexus of Naperville to find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for find the exact vehicle for us. It is a professional and relaxed atmosphere with an excellent selection. They will find the vehicle you're looking for if it isn't on their (large) lot. I/we highly recommend Lexus of Naperville. Monse Roche is professional, knowledgeable, helpful, realistic and easy to do business with. Monse is very accommodating and will guide you well. I recommend working with her to find the right Lexus for you!! More

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This was by far the nicest car buying experience I ever had. Monse is a wonderful asset to Lexus. had. Monse is a wonderful asset to Lexus. More

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The dealership was nice, big, needs updates inside. Help full people . Would recommend my friends. Help full people . Would recommend my friends. More

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They were very helpful and got us the best deal. Monse was wonderful she made the buying experience easy and less stressful for us. Monse was wonderful she made the buying experience easy and less stressful for us. More

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We had a great experience working with Monse and Lexus of Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this specific vehicle. Now I feel relieved that I’m putting my child in something safe. More

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It was a pleasure to work with Monse as my sales representative. She was very professional and caring during the purchase of my new vehicle. She also was very informative while training me on my representative. She was very professional and caring during the purchase of my new vehicle. She also was very informative while training me on my car’s features. Joe in the Finance Department was also great to work with. More

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The dealership staff was: outstanding throughout the vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner a vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner and recommended a best Lexus model that will suit our need. It was a great experience buying a car from Lexus of Naperville. We will not hesitate to recommend this dealership and particularly work with Ms Rocha and Mr Yagnik, More

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I dread the process of buying a car. But Monse made the experience pleasant and informative. Very helpful and knowledgeable. Even after the sale, her attention was most helpful. But Monse made the experience pleasant and informative. Very helpful and knowledgeable. Even after the sale, her attention was most helpful. More

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Our best auto buying experience. No pressure sale, knowledgeable sales person. Was a pleasant experience overall. No pressure sale, knowledgeable sales person. Was a pleasant experience overall. More

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Lexus of Naperville has EXCEEDED our expectations of Quality, Customer Service and Care! My husband and I had an issue when we purchased our new 2024 Lexus ES and the Management team listened and respo Quality, Customer Service and Care! My husband and I had an issue when we purchased our new 2024 Lexus ES and the Management team listened and responded. Once we expressed our concern with the Lexus New Car Sales Manager, he quickly jumped in and reassured us he was going to make things right. Following this, EVERY person we spoke to or came in contact with at Lexus assured us they were committed to keeping us Happy and Satisfied Lexus automobile owners. It was then we knew we made our purchase from the right dealership. As previously stated, the response we experienced Exceeded AND Surpassed our expectations in the final resolution. Special thanks to Tony Stewart and Joe Castillo for listening and confirming our value as Lexus Customers and owners. This is a World Class Dealership with the Right people supporting and representing the Lexus brand. Thank you to Monse as well for being there to confirm we were happy when we picked up our vehicle. We end by saying we had a n amazing experience purchasing our vehicle from Lexus of Naperville. More

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