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Monte Loch
Monte Loch at Nucar Nissan of Allentown

Monte Loch | Page 2

Parts Manager Wholesale

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.8
25 Reviews
4.8

25 Reviews

Write a Review

25 Reviews of Monte Loch

April 23, 2023

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Employee Rating

Great service, fast service. Nice waiting area. Good job. Will return when needed. Thank you More

by SHARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Marinelli, Steve Bennett, Patrick Jeffers, Kevin Podratz

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May 09, 2023

Nucar Nissan of Allentown responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 13, 2023

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Employee Rating

Service department was incredible helpful and got my vehicle completed within the day and kept me informed of any repairs or concerns with my vehicle More

by greitzer.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg David, Patrick Jeffers, Chelsea Norton, Mario Sessanta

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Apr 13, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this review! We're glad that everything was done quickly and to your satisfaction. We appreciate you choosing Rothrock Motor Sales and look forward to seeing you again in the future

December 22, 2022

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Employee Rating

Pat sellers awesome mechanic always good work never have a complaint thank you for all you do at Rothrock More

by mchevy350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarred Stirk, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Dec 28, 2022

Nucar Nissan of Allentown responded

Thank you for your kind words! We're very proud of our staff and love to hear shout-outs like this! We'll be sure to pass your comments along to Pat. We look forward to seeing you on your next visit!

December 11, 2022

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Employee Rating

Overall it's very awesome great job everybody body shop and office people and working with insurance More

by Pchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, David Leverington, Donna Oswald, Nicole Mohr, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Dec 16, 2022

Nucar Nissan of Allentown responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

November 09, 2022

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Employee Rating

Excellent adviser staff Simone always takes exemplary care of me in my vehicle .and mechanics do great work. always a pleasant experience when I visit Rothrock, Nissan of Allentown, PA More

by PA Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Greg David, Jarred Stirk, Patrick Jeffers, Charlene Kratzer

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Nov 10, 2022

Nucar Nissan of Allentown responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Rothrock Nissan!

September 28, 2022

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Employee Rating

Duck jgftyh Ggyhe ganache Cindy back bell Gandhi syfy big but bucs boss boss huh buddy More

by TFarnholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Nate Marinelli, Steve Bennett, Anthony Karb, Greg David, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Sep 29, 2022

Nucar Nissan of Allentown responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

August 14, 2022

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Employee Rating

My experience was great everything went well price was good Great company to deal with. More

by ROTHROCKRUSS@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Steve Bennett, Donna Oswald, Jarred Stirk, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Craig Stecker

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Aug 15, 2022

Nucar Nissan of Allentown responded

Hello, thank you for giving us your fantastic feedback. We hope to see you soon!

June 04, 2022

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Employee Rating

The service I needed was completed quickly and efficiently. I was notified when my vehicle was finished. Everything went as expected. More

by MIKE@SHELLEY-COMM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Mario Sessanta

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Jun 06, 2022

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did!

February 20, 2022

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Employee Rating

Very efficient. Brenden kept me notified of the status of my truck. The purchase itself was quick and easy! More

by fr8shaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brendan Kelly, Anthony Karb

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Feb 21, 2022

Nucar Nissan of Allentown responded

We appreciate your positive review! We are so glad that our team was able to help you with your truck purchase at every step of the way. We hope to see you and your new truck back with our service team!

November 21, 2021

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Employee Rating

Sales staff were great. Timely service is a challenge. And still have unanswered questions about Uconnect other features. Manager reached out, I called back and got voicemail. Haven't heard back from week More

by csfinnerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Simone McErlean, Steve Bennett, Anthony Karb, Greg David, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Pat Karner

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Nov 23, 2021

Nucar Nissan of Allentown responded

Hi there- thank you for your honest feedback of your experience with us. While we are happy to hear your sales experience was pleasant, we are disappointed to read that your recent service visit missed the mark. We understand your frustration and request that you reach out to General Manager, Ron Carl, at 484-223-0554 so that we can gather more details about your time with us. Please know that we value your business and happiness with us, and look forward to hearing from you soon. Thank you.

Nov 27, 2021

csfinnerty responded

My results were based on an experience I had there quite some time ago. I received an email to take a survey and did so. I received a similar response to the one I just received here and DID eventually follow the instructions to call the service manager. I left a VM with my information and never heard back.

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