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Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 10

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
426 Reviews

Dealership Experience

4 yrs, 4 mos

4.6

426 Reviews

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426 Reviews of Morgann Hines

January 17, 2026

Dealership Rating
Employee Rating

What started as a quick look turned into a seamless buying experience. The team was helpful, knowledgeable, and made everything effortless. I walked away with a great deal and an incredible vehicle. More

by ANNA.GATIYATOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eduard, Adam, Jake

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Jan 18, 2026

Arapahoe Kia responded

Thank you, Anna! It sounds like our team hit it out of the park for you. We're grateful for your business, and we wish you many safe and happy miles in your vehicle. - Arapahoe KIA

January 16, 2026

Dealership Rating
Employee Rating

Dealership is nice,clean,very professional! Service was on point and on time.will come back. More

by GWARD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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January 14, 2026

Dealership Rating
Employee Rating

The dealership pushed several maintenance recommendations before the manufacturers recommended timing. It seemed like they were trying to pad their service fees. More

by MKRAEHNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 14, 2026

Arapahoe Kia responded

We aim to provide only necessary and timely service recommendations, and I'm sorry if this wasn't the impression we gave. I'd love the chance to discuss your visit in greater detail. Please feel free to reach out to me at your earliest convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

January 09, 2026

Dealership Rating
Employee Rating

Helpful and quick drop off plus ordering a Lyft to and from my job made service convenient. More

by Q.MARIEALLEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

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Jan 10, 2026

Arapahoe Kia responded

Hi Marie! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!

January 08, 2026

Dealership Rating
Employee Rating

Friendly staff that was more than willing to answer my questions. Serviced my new car & even washed it. More

by STARR_DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 09, 2026

Arapahoe Kia responded

Thank you for your review! We are so happy to hear our team answered all your questions and made you comfortable during your appointment. We look forward to seeing you next time at Arapahoe Kia!

January 04, 2026

Dealership Rating
Employee Rating

Wonderful service and excellent customer care. All the staff were very friendly and patient during my purchase. I would definitely go back there to buy another vehicle in the future. More

by RAQUELVILLAGRAN2331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 05, 2026

Arapahoe Kia responded

Hi Raquel! We're so pleased to hear you felt well taken care of. Thank you for choosing Arapahoe KIA and for sharing your awesome feedback with our team. We hope to see you next time!

January 03, 2026

Dealership Rating
Employee Rating

The guys all did great over there. We had an issue with a scratch that was missed and the guys offered a solution to get it taken care of. More

by TAYLORPREISSER+ARAPAHOE
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 05, 2026

Arapahoe Kia responded

Hi Taylor! We’re glad our team could assist with your needs and provide a helpful solution. Thank you for choosing Arapahoe KIA and sharing your feedback!

January 02, 2026

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Employee Rating

My maintenance was quick, well-done, and easy, and I am happy with my service! Thank you! More

by ACCAMARGO2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 02, 2026

Arapahoe Kia responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Arapahoe KIA Team

January 01, 2026

Dealership Rating
Employee Rating

Service Took twice as long as estimated The settings of wipers,&lights were changed during service More

by ODOSMANEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

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Jan 02, 2026

Arapahoe Kia responded

Thank you for sharing your feedback with us. We apologize for the delay in service and any inconvenience caused by changes to your wipers and lights settings. We'd like to better understand what happened and see how we can assist you further. Please give me a call at your earliest convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

December 31, 2025

Dealership Rating
Employee Rating

The sales staff were courteous, helpful, and thorough in addressing all questions throughout the process. More

by SL61RILEY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sean Goodgain, Derrick Pete

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Dec 31, 2025

Arapahoe Kia responded

Thank you for choosing Arapahoe KIA and for sharing your experience with our sales team. We look forward to serving you again in the future!

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