Morgann Hines
Morgann Hines at Arapahoe Kia
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Morgann Hines | Page 11

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.8
155 Reviews

Dealership Experience

2 yrs, 2 mos

4.8

155 Reviews

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155 Reviews of Morgann Hines

February 28, 2024

Dealership Rating
Employee Rating

CJ was friendly and helped me get my car serviced. He helped me establish a plan for my next service. Will be back. Thank you. More

by JILLIAN.STERN1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 29, 2024

Arapahoe Kia responded

Jillian, we're glad to know that CJ was able to assist you with your car service at Arapahoe KIA. Looking forward to seeing you for your next visit!

February 28, 2024

Dealership Rating
Employee Rating

Good quick service. Need better directions on where to go. Also - was recommended an oil change and rotate tires. Had just gotten the oil changed, sticker in the wind More

by DLJFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 29, 2024

Arapahoe Kia responded

We appreciate your feedback and we're sorry to learn about the confusion regarding our recommendations. At Arapahoe KIA, we aim for transparency in all of our services. We'll take this into account moving forward to ensure better communication with customers like you. Thanks again!

February 23, 2024

Dealership Rating
Employee Rating

Donnie is a great service advisor and I appreciate everything that he does for my wife’s car. More

by JRCOPE1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 26, 2024

Arapahoe Kia responded

Hi J R Cope! Thank you for leaving us this five-star review and kind words about Donnie from our service team at Arapahoe KIA! We'll see you next time!

February 22, 2024

Dealership Rating
Employee Rating

The service is provided quite fast, warm customer service, the coffee machine is quite the hospitality staple. More

by PAEZ6245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 22, 2024

Arapahoe Kia responded

Thank you for the kind feedback about your recent visit with us! Please don't hesitate to reach out if there's anything we can do to make your next experience a truly exceptional one. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

February 22, 2024

Dealership Rating
Employee Rating

Was looking for a new car in Texas and decided to look for out of states options. At first I was cautious in dealing with a dealer and emails, but I was quickly impressed by their professional attitude. I More

by DURAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard, Jakeob, Townson

Feb 22, 2024

Arapahoe Kia responded

We're delighted to know that our team at Arapahoe KIA was able to provide a fantastic out-of-state buying experience for you! It's great hearing how Howard, Jakeob and Townson impressed you with their professionalism. Thanks so much for choosing us - enjoy your new car!

February 21, 2024

Dealership Rating
Employee Rating

I’ve been a customer for over ten years. Always get service Steve, CJ, Brandon , Mark, Donnie, and Cliff. Thanks for the great service. More

by JMULLINS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 22, 2024

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

February 19, 2024

Dealership Rating
Employee Rating

Nick in Used cars did an amazing job helping me get into a new car while I was still waiting for the insurance on the old vehicle that was totaled. More

by PJWBIZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 19, 2024

Arapahoe Kia responded

Hi PJW! We're glad to know that Nick was able to assist you effectively during such a challenging time. Thank you for choosing Arapahoe KIA and sharing your experience with us!

February 15, 2024

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Employee Rating

My experience was great. Good people and great service. I am very happy with all there hard work. More

by CDPW0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 15, 2024

Arapahoe Kia responded

We're delighted to hear that you had a great experience with us and that you're happy with our hard work at Arapahoe Kia! Drive safely!

February 15, 2024

Dealership Rating
Employee Rating

Jim Mullins was absolutely fantastic. Very easy to work with, did not pressure us at all, and was incredibly kind. We loved our experience at this dealership! More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jim Mullins

Feb 15, 2024

Arapahoe Kia responded

Hi Chris, we're delighted to know that Jim provided a fantastic and pressure-free experience at Arapahoe KIA. We'll see you next time! Enjoy your new ride!

February 13, 2024

Dealership Rating
Employee Rating

I can honestly say they have my back! They always diagnose my auto with such great care and concern it's the only place I consider calling my shop. When I go to purchase, I go to Arapahoe More

by NATIVETROUTMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Feb 14, 2024

Arapahoe Kia responded

We're glad to know that you trust our team at Arapahoe Kia with your vehicle's care. We look forward to assisting you in the future! Have a great ride!

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