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Morgann Hines

Overview Reviews (455) Inventory (427)

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Morgann Hines

Morgann Hines | Page 13

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6

455 Reviews

Overview Reviews (455) Inventory (427)

Dealership Experience

4 yrs, 6 mos

4.6

455 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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455 Reviews of Morgann Hines

January 16, 2026

Dealership Rating

Employee Rating

Dealership is nice,clean,very professional! Service was on point and on time.will come back. Service was on point and on time.will come back. More

by GWARD61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

January 14, 2026

Dealership Rating

Employee Rating

The dealership pushed several maintenance recommendations before the manufacturers recommended timing. It seemed like they were trying to pad their service fees. before the manufacturers recommended timing. It seemed like they were trying to pad their service fees. More

by MKRAEHNKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 14, 2026 -

Arapahoe Kia responded

We aim to provide only necessary and timely service recommendations, and I'm sorry if this wasn't the impression we gave. I'd love the chance to discuss your visit in greater detail. Please feel free to reach out to me at your earliest convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

January 09, 2026

Dealership Rating

Employee Rating

Helpful and quick drop off plus ordering a Lyft to and from my job made service convenient. from my job made service convenient. More

by Q.MARIEALLEN13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 10, 2026 -

Arapahoe Kia responded

Hi Marie! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!

January 08, 2026

Dealership Rating

Employee Rating

Friendly staff that was more than willing to answer my questions. Serviced my new car & even washed it. questions. Serviced my new car & even washed it. More

by STARR_DESIGN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 09, 2026 -

Arapahoe Kia responded

Thank you for your review! We are so happy to hear our team answered all your questions and made you comfortable during your appointment. We look forward to seeing you next time at Arapahoe Kia!

January 04, 2026

Dealership Rating

Employee Rating

Wonderful service and excellent customer care. All the staff were very friendly and patient during my purchase. I would definitely go back there to buy another vehicle in the future. All the staff were very friendly and patient during my purchase. I would definitely go back there to buy another vehicle in the future. More

by RAQUELVILLAGRAN2331

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 05, 2026 -

Arapahoe Kia responded

Hi Raquel! We're so pleased to hear you felt well taken care of. Thank you for choosing Arapahoe KIA and for sharing your awesome feedback with our team. We hope to see you next time!

January 03, 2026

Dealership Rating

Employee Rating

The guys all did great over there. We had an issue with a scratch that was missed and the guys offered a solution to get it taken care of. We had an issue with a scratch that was missed and the guys offered a solution to get it taken care of. More

by TAYLORPREISSER+ARAPAHOE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 05, 2026 -

Arapahoe Kia responded

Hi Taylor! We’re glad our team could assist with your needs and provide a helpful solution. Thank you for choosing Arapahoe KIA and sharing your feedback!

January 02, 2026

Dealership Rating

Employee Rating

My maintenance was quick, well-done, and easy, and I am happy with my service! Thank you! happy with my service! Thank you! More

by ACCAMARGO2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 02, 2026 -

Arapahoe Kia responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Arapahoe KIA Team

January 01, 2026

Dealership Rating

Employee Rating

Service Took twice as long as estimated The settings of wipers,&lights were changed during service wipers,&lights were changed during service More

by ODOSMANEVANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Jan 02, 2026 -

Arapahoe Kia responded

Thank you for sharing your feedback with us. We apologize for the delay in service and any inconvenience caused by changes to your wipers and lights settings. We'd like to better understand what happened and see how we can assist you further. Please give me a call at your earliest convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

December 31, 2025

Dealership Rating

Employee Rating

The sales staff were courteous, helpful, and thorough in addressing all questions throughout the process. addressing all questions throughout the process. More

by SL61RILEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain , Sean Goodgain, Derrick Pete

Dec 31, 2025 -

Arapahoe Kia responded

Thank you for choosing Arapahoe KIA and for sharing your experience with our sales team. We look forward to serving you again in the future!

December 26, 2025

Dealership Rating

Employee Rating

CJ is always friendly knowledgeable and efficient whether on the phone or in person when we visit on the phone or in person when we visit More

by DFISCH1973

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Goodgain

Dec 29, 2025 -

Arapahoe Kia responded

Thank you for the five-star rating! The team looks forward to working with you again! – Arapahoe KIA

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