Morgann Hines | Page 14

Very pleasing courteous receptionist. Very thorough on my oil change. A little shock all my oil change price Very thorough on my oil change. A little shock all my oil change price More

by PLUTOTC991 Verified Customer Verified Customer

Print

Curtteous and efficient service. I was very satisfied with my car maintenance at Arapahoe KIA. I was very satisfied with my car maintenance at Arapahoe KIA. More

by TOMH0729 Verified Customer Verified Customer

Print

Dealership was fine. But the financing department slipped in a "finance charge" ($788) for the loan after I negotiated an out the "Out the Door price" into the loan. Pl But the financing department slipped in a "finance charge" ($788) for the loan after I negotiated an out the "Out the Door price" into the loan. Plus it was not listed as a line item in the amount financed that I signed or I would have balked at it in the Finance Office (it would have killed the deal). It was never discussed. I only saw it after I got home and reviewed the final loan documentation. Not Happy. More

by RONALD.R.REINER Verified Customer Verified Customer

Print

The team here was so helpful, prompt, responsive and friendly! They worked with my budget and got me very competitive pricing. friendly! They worked with my budget and got me very competitive pricing. More

by KYLIE.ANLAUF Verified Customer Verified Customer

Print

They give me the best option on my lease. Especially thanks for Ezell he is a good person and helpful Especially thanks for Ezell he is a good person and helpful More

Print

Excellent customer service and timely completion of work. Communication was also good and an overall solid experience. Communication was also good and an overall solid experience. More

by CHARLIEPERCIVAL Verified Customer Verified Customer

Print

The service, although a minor one, was again handled with care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be a Kia Niro --our FIFTH! Thanks Steve, for everything you have done to impress us and make sure we are safe on the road. More

by ROBIN66 Verified Customer Verified Customer

Print

Started trying to schedule service a week in advance. Tried twice to schedule service through the Kia app. Never got a callback. Called directly, automatic system kept offering times and then saying they Tried twice to schedule service through the Kia app. Never got a callback. Called directly, automatic system kept offering times and then saying they were not available. Finally got a time. I arrived early, was told 90 minutes. 3 hours later they were finished with the oil change and tire rotation. More

by DOYLEO Verified Customer Verified Customer

Print

Really liked the whole online scheduling/update experience. Staff was courteous and professional. Kept me up-to-date through the entire maintenance. experience. Staff was courteous and professional. Kept me up-to-date through the entire maintenance. More

by Aleksandr S Verified Customer Verified Customer

Print

Positive experience. Easy to work with and very patient. Seth was very helpful and knowledgeable. Easy to work with and very patient. Seth was very helpful and knowledgeable. More

by MV4MIE Verified Customer Verified Customer

Print