Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 26

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
455 Reviews

Dealership Experience

4 yrs, 6 mos

4.6

455 Reviews

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455 Reviews of Morgann Hines

November 14, 2024

Dealership Rating
Employee Rating

Seth was great to work with on the purchase of our new EV9! He was a great communicator and made the process smooth and easy More

by TESSAGREVE96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth Stone, Derrick in financa

Nov 15, 2024

Arapahoe Kia responded

We're delighted to hear that Seth made your EV9 purchase a smooth experience at Arapahoe KIA! Thank you for sharing this positive feedback, and enjoy your new vehicle!

November 13, 2024

Dealership Rating
Employee Rating

I bought a SUV last night from Cedric at Arapaho Kia. Cedric made the process go as smooth silk. His customer service is exceptional and knowledge of the Sorento is impressive. More

by BAUC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Cedric

Nov 13, 2024

Arapahoe Kia responded

We're delighted to hear that Cedric provided exceptional service and made your SUV purchase smooth at Arapahoe KIA. Enjoy your new Sorento, and thank you for choosing us!

November 10, 2024

Dealership Rating
Employee Rating

We had a seamless experience buying a car - the 2025 plug in hybrid- at Arapahoe Kia. More

by CSOSMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Grant Geiser - 5 stars

Nov 12, 2024

Arapahoe Kia responded

Thank you for trusting the Arapahoe KIA team with your recent purchase! We wish you many happy miles in your new vehicle and hope we have the privilege of working with you again in the future!

November 08, 2024

Dealership Rating
Employee Rating

Jose was extremely personable helpful in finding me the jeep that I needed. Jake was also very helpful and understanding of my needs. I will definitely send my friends to Arapaho Kia and ask to talk to Jak More

by SUZYSWIM1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Nov 11, 2024

Arapahoe Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Jose and Jake were able to assist in finding the perfect Jeep at Arapahoe KIA. We appreciate your recommendation and look forward to welcoming your friends!

October 31, 2024

Dealership Rating
Employee Rating

Truly appreciated the excellent and efficient service from Seth, Sean and Derek. It was a smooth experience to lease a new EV6. We're very pleased. Highly recommend. More

by Aurora EV buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sean Goodgain, Seth Stone

Nov 04, 2024

Arapahoe Kia responded

Thank you for the recommendation! We're delighted to hear that Seth, Sean, and Derek provided excellent service during your EV6 leasing experience at Arapahoe KIA. Enjoy your new ride!

October 31, 2024

Dealership Rating
Employee Rating

After 24 hours of negotiation and having run my credit, they told me that the price of the car increased by 3000 USD 🤷🏻‍♂️. Of course we canceled the deal and I DO NOT RECOMMEND ANYONE TO BUY A CAR HERE More

by Antonio acosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain , Jose

Nov 01, 2024

Arapahoe Kia responded

Antonio, thank you for the review. I'm sorry to hear about this experience and will make sure it gets looked into with our team. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

October 26, 2024

Dealership Rating
Employee Rating

Staff polite, informative, quick. All around good experience. Would recommend to others, will continue to use this facility for my car services needs. More

by ELL_IOTT04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Oct 28, 2024

Arapahoe Kia responded

We're delighted to hear that you had a positive experience with our team at Arapahoe KIA! Thank you for recommending us and trusting us with your car's service needs. We look forward to serving you again in the future!

October 23, 2024

Dealership Rating
Employee Rating

I think the service was fine. The wait time was a little long. Our appointment was at 8:30. The vehicle was not ready until like 2 PM or after would be great to have a loaner if t More

by JOHNLTURNER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Nov 19, 2024

Arapahoe Kia responded

John, thank you for your feedback. We apologize for the longer wait time and appreciate your suggestion about loaner vehicle options. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

October 22, 2024

Dealership Rating
Employee Rating

Marilyn was our sales rep, and she was wonderful. Most of the negotiating took place by email so when we arrived to close the deal it went smoothly. Tina handled the financial paperwork and she was More

by TLKENN44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Oct 23, 2024

Arapahoe Kia responded

We're delighted to hear that Marilyn and Tina made your experience at Arapahoe KIA smooth and enjoyable. Thank you for choosing us, and we look forward to assisting you with your next EV purchase!

October 19, 2024

Dealership Rating
Employee Rating

Wonderful dealer experience especially my sales professional! Cedric Shambee was a delight to work with and went out of his way to find exactly what I wanted. He deserves an 11 out of 10! More

by LREBEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Oct 21, 2024

Arapahoe Kia responded

We're delighted to hear that Cedric provided such an exceptional experience at Arapahoe KIA! It's fantastic knowing he went above and beyond to meet your needs. Thank you for the glowing feedback!

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