Morgann Hines | Page 27

I just had another fantastic experience at Arapahoe Kia as a repeat customer! From the moment I walked in, Cedric Shambee, the sales representative, was warm and attentive, making me feel right at home. Th as a repeat customer! From the moment I walked in, Cedric Shambee, the sales representative, was warm and attentive, making me feel right at home. The finance manager, Chelsea Lasley, was friendly and thoroughly explained the extended service options available. I truly appreciated the pressure-free atmosphere. The dealership was clean and comfortable, which added to my overall enjoyment. I'm absolutely thrilled with my new car and grateful for the exceptional service I received. I highly recommend Arapahoe Kia to anyone in the market for a vehicle! More

by RSCASH2021 Verified Customer Verified Customer

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I only brought the car in for two recall services. I'm still waiting the completion of a service that was started over 3 years ago. That was never finished, nor was any communication provided as to wh I'm still waiting the completion of a service that was started over 3 years ago. That was never finished, nor was any communication provided as to why. This service provided a list of items they found that they wanted me to approve/deny. That came to me via a phone text. Once I responded, no further text came to me when the service was completed. Instead, I received an email stating the completion. Why would two unique paths of communication be followed? I wasn't aware until later in the afternoon. No calls, 1 text, and 1 email. Doesn't make sense. They also left my windshield a mess after wiping it with a dirty rag (I have to assume a rag). The only reason I will use Arapahoe Kia Service again is if there is another recall. To my knowledge, the actual work was performed well. As for the Management Department, I don't know who Courtney Goodgain is. Nobody provided their name to me when I dropped off the car or when I picked it up. Same with Morgann Hines in the Administration Department. I simply do not know who these people are or how they had any involvement with the service of my car. More

by MMMMETZLER1 Verified Customer Verified Customer

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Cedric at Arapahoe Kia made our car buying experience a breeze! I inquired for a specific car and he was able to source it for me and made sure I was able to see it in a timely manner. When I went in, he s breeze! I inquired for a specific car and he was able to source it for me and made sure I was able to see it in a timely manner. When I went in, he started the process instantly and didn’t have us waiting for a while. He made an stress-loaded task into an easy one. More

by RMAMETOVA12 Verified Customer Verified Customer

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José was very patient and kind. We got to test drive the car and he was helpful in suggesting other vehicles I might be interested in. We got to test drive the car and he was helpful in suggesting other vehicles I might be interested in. More

by KAYLEY.G Verified Customer Verified Customer

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No pressure selling. Fantastic experience, I would recommend to my friends and family. Jon was magnificent to work with and had great communication. Fantastic experience, I would recommend to my friends and family. Jon was magnificent to work with and had great communication. More

by Blake B Verified Customer Verified Customer

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Grant was excellent to work with. He listened, offered up advice, walked us through the vehicle features, and was very professional. The industry needs more trustworthy people like Gr He listened, offered up advice, walked us through the vehicle features, and was very professional. The industry needs more trustworthy people like Grant. More

by BMINATRA Verified Customer Verified Customer

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We cannot say enough good things about Arapahoe Kia. Every person we interacted with was amazing. Cedric was so personable and friendly. We really enjoyed our car buying experience here! Every person we interacted with was amazing. Cedric was so personable and friendly. We really enjoyed our car buying experience here! More

by HELLONICOLEEDWARDS Verified Customer Verified Customer

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Out of all the cars I have gotten this is by far the best experience I’ve ever had. From start to finish. experience I’ve ever had. From start to finish. More

by MJ Verified Customer Verified Customer

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Based on technician suggestion you installed new air filter that now makes loud obnoxious noise filter that now makes loud obnoxious noise More

by 2ddvend Verified Customer Verified Customer

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The repair was done quickly. I wish they would fill wind shield fluid and other fluid. P I wish they would fill wind shield fluid and other fluid. P More

by MARY.GEBHART Verified Customer Verified Customer

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