Mykael Manon | Page 10

I got played like a violin at Cityworld. They must of I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how the I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how these dealers sleep at night knowing how they lie, steal, and cheat just to make a sale. Long story short- 1. Was sold a car with an accident without being notified. ( had I known i would never buy a car with an accident) 2. Was lied to about not qualifying for a lease when I actually was but was swindled into financing a preowned car with an accident. 3. Lied to about the total amount of payments on the car. In short, Don’t be fooled by the friendly chit chat and irrelevant talk about things other then your purchase- Diana is good at this - she got me good…. with all the distractions and friendly talk and failed to disclose the car had an accident. She will ask you 100 questions that has nothing to do with the car to bamboozle you. Don’t sign your car fax until you have confirmed the information on the car. They will purposely rush you through the signing process! Also they tire out their customers by dragging out the whole process to almost 5 hours while they do switch and bate on prices- so you are so exhausted and just want to sign and leave. They had me in there till almost 10 at night with a newborn baby! Went in the next day to try to Resolve this issues and again they try to play me for a fool with their back and forth shenanigans and in the end blame me for buying the car-even was told leases are more expensive then financing- like what ???? Okay I’m boo boo the clown. So yea I was on a high thinking I got a good deal till I saw the car fax and was offered the option to purchase again but with a lease. CityWorld has extremely unethical practices and knows how to scam people without knowing they got scam. If it wasn’t for the car fax report being emailed I wouldn’t have known about the accident nor that I qualified for a lease. To all who read this: Remember you do not have to sign anything! And do not laugh and giggle with them look at the numbers looks at your paperwork walk away if they are taking to long . Don’t be a fool like me ! More

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“Frances Estrada” my Sales Person set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Frances was responsive, extremely knowledgeable, not onl board for a perfect customer experience. From the moment I reached out with a brief inquiry, Frances was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process along with the assistance of Wally Ventura, and Mykael Manon. It could not have been more seamless and made the process very pleasant. I was looking for a pre-owned vehicle, with low mileage. I was placed in the perfect car. I walked out happy and appreciated the great customer service. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Melissa Cleveland - Mount Vernon, NY More

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Diana first must have seen my number in the database from me inquiring about a sonata . She gave me a call and we set an appointment . I missed my original appointment and was about to just forget about the me inquiring about a sonata . She gave me a call and we set an appointment . I missed my original appointment and was about to just forget about the whole thing until I seen her number pop up and she said she’ll still wait for me . I got there and waiting for me was the best car I’ve ever seen . Based on a few questions from our first encounter she was able to go above and beyond with meeting my needs . She was super helpful and comfortable ! She made me feel like I was speaking with a family member that had my best interest at heart . I told her I’m coming to her for everything and she assured me it would be okay ! I really only went to look at my car but this woman here can sale water to a whale at the right price and with great comfort! I told the people at Hyundai they had better keep her because she’s great !!! And she is ! More

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People seem like they genuinely try to help you find a vehicle that best fits your wants and needs. I’m happy I stopped by this establishment. vehicle that best fits your wants and needs. I’m happy I stopped by this establishment. More

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Attended the city world Hyundai for the first time and immediately Diana took care of me. She make sure to give me her undivided attention, supported me and make sure I came out of there with a car. Diana immediately Diana took care of me. She make sure to give me her undivided attention, supported me and make sure I came out of there with a car. Diana is one of the best sale reps and I would recommend her to anyone and I would come back just because she did a good job taking care of me. I really appreciate it. More

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Very knowlegible an understanding to all my questions. Outstanding, caring, helpful, he possesses high sales standards. Will definitely reach out to him again. Expert in his field. Outstanding, caring, helpful, he possesses high sales standards. Will definitely reach out to him again. Expert in his field. More

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Easy to locate,wide selection of cars. Organized,clean and courteous staff. Knowledgeable with product and features. Friendly well lit showroom. Would recommend to friends and family. and courteous staff. Knowledgeable with product and features. Friendly well lit showroom. Would recommend to friends and family. More

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My man Mike is great. Made my first time experience worth it. Helped me through the whole process explaining everything that I needed to know. Didn’t hesitate to help me with any questions I had and had me l it. Helped me through the whole process explaining everything that I needed to know. Didn’t hesitate to help me with any questions I had and had me leave the dealership excited with a brand new car. Definitely recommend him! More

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Unlike any experience. Greeted from the moment the door opened. And from there everything went extremely smooth. Briant had gathered information and expectations and advised us wholeheartedly. I was asked opened. And from there everything went extremely smooth. Briant had gathered information and expectations and advised us wholeheartedly. I was asked key questions to our wants and needs. We were listened to. Diana was very clear on options and was very thorough with our key expectations being met. Mykael was extremely transparent with our financial options. As well as slicing the reality of expenses. More

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Oscar and the rest of the team were excellent and exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know More

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