Mykael Manon | Page 5

On June 18,2024 I trade in my 2018 Nissan rogue SV AWD with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. But the Nissan was missing so many stuffs and parts on the vehicle from the Front bumper was dented in the front but they did fixed the dent on it. Tow hood cover was missing the fog lights were damaged and missing plus the front bumper by the driver side was loose wide open and the passenger side front bumper was also the same all of them were missing it’s brackets. It does not stop there the car was missing wipers all of the front wipers were bad and the sad part was they gave me only ONE KEY. And with that I did asked the sales person many times does the car has all the 2 keys and I was told YES the other key is in the safe you will have it when all the paperwork is done All this things I mention they did not fix none of it they keep playing game on me come in on Tuesday come in on this day just like that despite I have to be calling them over and over can I bring in my car but there was no success at all then I got tired. They did not honor their promise at all. So basically they were selling that vehicle without all those aspects of it. I was badly disappointed. Now I have to spend my own money and all this stuff are expensive plus the labor to buy and fix all this parts that are missing they could have done it but you know what they don’t care. Now I regretted why I got this car from Hyundai and this is all I have to go through is nonsense. My car I trade in nothing was missing everything was 100% up to date. I have been with Nissan since 2010 and this is the first time I got a car from a dealership with this problem that I will never forget. More

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I am happy with the transaction we made, I got the car I want at a very reasonable price, now I am dealing again for the 2nd car, nice business doing with you guys want at a very reasonable price, now I am dealing again for the 2nd car, nice business doing with you guys More

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6/27/2024 I was help by Alexa she is the best very helpful very honest very straightforward she took her time showed me each car told her features I would like or want in my car she listened and found helpful very honest very straightforward she took her time showed me each car told her features I would like or want in my car she listened and found me something that I prefer now I'm driving a 2024 Hyundai Sonata Limited I made the best choice and decision they only wait was the banking and getting a approval which didn't take much but it got situated and I was able to leave with my car same day I love my Hyundai and I'm honestly glad I gave up my Honda will be referring everyone to Alexa and I hope everyone out here who is car shopping to choose Hyundai. This dealership is the best More

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Experience made easy. Clean establishment. Friendly, caring professional staff. Also huge inventory, and many choices. Clean establishment. Friendly, caring professional staff. Also huge inventory, and many choices. More

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Truly an amazing person. To the point she puts all her effort into the person she is dealing with. She does her best to make you feel comfortable and gets down to business a To the point she puts all her effort into the person she is dealing with. She does her best to make you feel comfortable and gets down to business a true asset to Hyundai. Thank you !! More

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Every encounter with Diana and this dealership has been great.This includes the Service Center as well. great.This includes the Service Center as well. More

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Diana was very attentive, she understood what I wanted and helped me get the car of my dreams !! and helped me get the car of my dreams !! More

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Diana provided exceptional customer service. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. More

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I can’t express how grateful and blessed I am to have met Ms Diana. I am visiting for the Holidays and my car broke down. Ms Diana and Mykael worked tirelessly for six hours to get me into a car so I can Tra Ms Diana. I am visiting for the Holidays and my car broke down. Ms Diana and Mykael worked tirelessly for six hours to get me into a car so I can Travel back home safely. I will forever be so thankful to her! Excellent Service and Care!!!! Highly Recommend her Expertise!! More

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City World Hyundai sales team and finance manager were very good and helpful during my 2021 Rev4 buying process on 12/15/2023 . The deal and process information is so simple and very clear information wit very good and helpful during my 2021 Rev4 buying process on 12/15/2023 . The deal and process information is so simple and very clear information with no hidden information. I am very happy and satisfied during car buying process. I am giving special thanks for sales team member "Hakeem" who has provided good understanding and full support during entire process with clear communication. I am very satisfied with dealership . HAPPY HOLIDAYS!!! More

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