I was told that my entire was going to be $330 per month
and I recently received my bill from the bank for $360! I am not happy with this and feel like I was lied to.
and I recently received my bill from the bank for $360! I am not happy with this and feel like I was lied to.
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by BOYLECA48
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2025 -
Hyundai of Fort Myers responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
I met with Falisha Howey on 2 occasions and found her to
be an exceptionally friendly person. She made me feel at ease, since I am not accustomed to handling service issues with my vehicles.
One of my c
be an exceptionally friendly person. She made me feel at ease, since I am not accustomed to handling service issues with my vehicles.
One of my concerns is with a part for one of the seat belts, which was ordered on 7/30/25, and has not, as of today’s date, arrived. I don’t blame the service workers there at the dealership. The problem seems to be with transport of the part. I did speak with Ariel in the parts department and he took time to explain the issue and said he would look into it further.
My other concern was with the sales & finance departments. I felt pressured to get the 2024 Hyundai Elantra Sel. Three times I apologized because I felt I couldn’t make the monthly payments that they kept bringing to the table. They really worked hard to get me to accept & finally I did but honestly wasn’t happy with my decision.
After all that, I went into an office that had a DocuPad showing the contract & where to sign. I would have preferred a paper contract, where it’s easier for me to look over. I signed, honestly not realizing that it didn’t have an out clause for me. Most used cars are sold with a 30 day return clause. I also left the dealership without a copy of the contract.
I left the dealership without the car because it was being serviced & was told I could pick it up the next day. The next day came & I was sent a text letting me know that it would have to be the day after. It was very frustrating for me.
All in all, would I take my car to be serviced there? Yes I would. Would I recommend the dealership for family, friends or acquaintances to purchase a vehicle? No I wouldn’t.
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by cintron_raquel
Verified Customer
Verified Customer
Other Employees Tagged:
Sandra Diaz, Falishia Howey 5 stars!
Aug 21, 2025 -
Hyundai of Fort Myers responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Jason Curie
General Manager
Hyundai of Fort Myers
Very professional, very clean.
Service is excellent. I will recommend my friend and family to all to support this facility
Service is excellent. I will recommend my friend and family to all to support this facility
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by gjuzwiak
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Hyundai of Fort Myers responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Jason Curie
General Manager
Hyundai of Fort Myers
Have only had 2 people sincerely try to help with issues.
This is my last Hyundai.
This is my last Hyundai.
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by Maria
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2025 -
Hyundai of Fort Myers responded
Maria, Providing a positive experience is our top priority, and we apologize that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to discuss your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will be in touch.
Jason Curie
General Manager
Hyundai of Fort Myers
jcurie@hyundaioffortmyers.com
Great experience the staff is very friendly Raynel did
such a good job helping us find the right car
such a good job helping us find the right car
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by brookeschupp82
Verified Customer
Verified Customer
Other Employees Tagged:
Raynel
Aug 08, 2025 -
Hyundai of Fort Myers responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come!
Jason Curie
General Manager
Hyundai of Fort Myers
Everything was great!
Salesman was great, I will be recommending him to family and friends!
Salesman was great, I will be recommending him to family and friends!
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by SHEENAHUMP8411
Verified Customer
Verified Customer
Aug 07, 2025 -
Hyundai of Fort Myers responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Jason Curie
General Manager
Hyundai of Fort Myers
Every person I had contact with were very nice and
extremely helpful. I will send all
My friends your way
extremely helpful. I will send all
My friends your way
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by lorimkucharski
Verified Customer
Verified Customer
Jul 27, 2025 -
Hyundai of Fort Myers responded
Thanks for your feedback on your recent visit to Hyundai of Fort Myers. It's great to hear that we were able to assist you and that you had such a positive experience.
Jason Curie
General Manager
Hyundai of Fort Myers
All the staff was concerned about if I was being helped.
They did everything to get me to the right person.
They did everything to get me to the right person.
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by janicepeterson97
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2025 -
Hyundai of Fort Myers responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jason Curie
General Manager
Hyundai of Fort Myers
Good experience, professionalism and knowledge of the car
was a plus with William Perez. The salesman offer water and coffee and not aggressive
was a plus with William Perez. The salesman offer water and coffee and not aggressive
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by THIBER2002
Verified Customer
Verified Customer
Other Employees Tagged:
William Perez
Jun 29, 2025 -
Hyundai of Fort Myers responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Jason Curie
General Manager
Hyundai of Fort Myers
Great experience buying my first grown up car.
Smooth transaction and everyone was pleasant to work with. Carlos was a great salesperson to work with.
Smooth transaction and everyone was pleasant to work with. Carlos was a great salesperson to work with.
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by benparker81096
Verified Customer
Verified Customer
Jun 22, 2025 -
Hyundai of Fort Myers responded
Thanks for your feedback on your recent visit to Hyundai of Fort Myers. It's great to hear that we were able to assist you and that you had such a positive experience.
Jason Curie
General Manager
Hyundai of Fort Myers