Myles Bates

Crest Cadillac responded

Thank you for your feedback. We're pleased Monica provided excellent assistance with your vehicle purchase. We take your credit inquiry concerns seriously and want to address this matter directly. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss this situation and work toward a resolution. We value your business and want to ensure your experience meets our high standards.

Crest Cadillac responded

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you consistently receive outstanding service and feel like a valued member of our family. Your recognition of the exceptional care you receive means everything to us. We truly appreciate your loyalty and look forward to continuing to provide you with the VIP treatment you deserve for many years to come.

Crest Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Crest Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled that you had an exceptional experience. Your recognition means a lot to us, and it motivates our team to continue providing the high-quality service our customers deserve. We appreciate you taking the time to share your experience with us.

Crest Cadillac responded

Thank you for your great feedback, Shirley! We're thrilled to hear that you found our service informative and efficient. Our team works hard to ensure a smooth experience, and it's wonderful to know we met your expectations in getting everything done in one day!

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Logan and the team. Our commitment to professionalism and excellence is at the heart of what we do, and it's rewarding to know that it made a difference for you. We appreciate your recommendation and look forward to serving you again in the future.

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that everything else went smoothly with your visit, but we’re sorry to hear your fixed key wasn’t provided when you left. If you haven’t already received your key, please don’t hesitate to reach out—we’d be happy to make sure it gets to you. Thanks again for your review and for giving us the opportunity to assist you!

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!