Myles Bates
Myles Bates at Crest Cadillac
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Myles Bates

Cadillac Certified Sales Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.5
27 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

4.5

27 Reviews

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27 Reviews of Myles Bates

April 19, 2025

Dealership Rating
Employee Rating

Dealer forgot to give me my fix fey when I left. Other than that everything was fine. No problem More

by Charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Schuyler Crouch

Apr 22, 2025

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that everything else went smoothly with your visit, but we’re sorry to hear your fixed key wasn’t provided when you left. If you haven’t already received your key, please don’t hesitate to reach out—we’d be happy to make sure it gets to you. Thanks again for your review and for giving us the opportunity to assist you!

March 22, 2025

Dealership Rating
Employee Rating

Hands down the best experience purchasing a vehicle. On my fourth lease with crest with no desire to go anywhere else in the future. More

by DEREK.MUSIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

March 12, 2025

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Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long. More

by PFOSTER645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Schuyler Crouch, Rachid Lagrini , Monica in service was very nice

Mar 13, 2025

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!

March 11, 2025

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Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 12, 2025

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

March 09, 2025

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The team is always helpful and works around our needs. Have never had an issue they did not resolve More

by CHARLIE82
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Crest Cadillac responded

Thank you for your kind words! We are glad to hear that our team has been helpful and has effectively resolved your needs. Your satisfaction is our priority, and we appreciate your trust in us.

March 01, 2025

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They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 11, 2025

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Great to work with. No pressure to close the deal just great customer support from the staff. More

by sgoodwin2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachid Lagrini

Feb 12, 2025

Crest Cadillac responded

Thank you for your amazing review! We're so glad to hear you had a pressure-free experience and that our staff provided great customer support. We believe in making the process as smooth and enjoyable as possible, and it’s wonderful to know we succeeded in doing that for you. If you need anything in the future, we're here to help!

February 10, 2025

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Outstanding experience! Thank you to all who worked with me on this trade. Chris Rucker is one of the nicest young men I've been blessed to work with. Will definitely be doi More

by WHARTONHEATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Rucker

Feb 11, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We’re so glad to hear that your experience was outstanding and that Chris Rucker made such a positive impact on your visit. We’re proud to have him as part of our team and are thrilled that you’ll be recommending us to your friends and family. We look forward to working with you again in the future!

February 10, 2025

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Myles was outstanding and thankful for his kindness He worked to help me out with the cargo rails!!! More

by WHARTONHEATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

Crest Cadillac responded

Thank you for your great feedback! We're so glad to hear that Myles was able to assist you with the cargo rails and made your experience a positive one. We truly appreciate your kind words and are happy to have had the opportunity to help you!

February 08, 2025

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Employee Rating

Your team is amazing! We drove 4 hours each way to purchase with your store. We appreciate the level of professionalism and dedication to making sure we were taken care of More

by PAULVNN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keilyn Michaelis

Feb 10, 2025

Crest Cadillac responded

Thank you so much for making the drive to purchase from us! We truly appreciate your kind words and are thrilled that you had such a positive experience. We're grateful for your trust and look forward to helping you with your next Cadillac! Safe travels and see you again soon!

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