Myra Vega | Page 9

They have the worst customer service ever. My battery would not start my car. They had to jump it to get it in the shop to change the oil. They had to jump it to get it out of the shop after t My battery would not start my car. They had to jump it to get it in the shop to change the oil. They had to jump it to get it out of the shop after the oil change. They never thought to change out the battery that is still under warranty will it was in the shop. They were also told when my son dropped it off in the morning that the battery was bad and needed to be changed, they did nothing about it. When my son went to pick it up they said they had to jump it all day to get started and if he could leave it we could get it changed out in 1-2 days, after it was in the shop all day. They had to jump my son for him to leave as well, because he had to get back to work after asking a coworker to give him a ride to pick up his car after they told him it was ready. My son had to drive to auto zone and spend $200 on a battery so he can get back and forth to work and to pick his son up at daycare. He is a single dad and can not be without a vehicle for a day as this car is his daily driver. 1-2 days to change out a battery after it was in the shop all day???? This tells me that this dealership does not care about customer service nor do they care about the people that bring the cars to them. More

by DONALD.PINSON Verified Customer Verified Customer

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This dealership is best dealership I ever being in. the service was so great and employ are so nice the service was so great and employ are so nice More

by GOSANAF123 Verified Customer Verified Customer

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He was awesome! Very attentive and took care my needs and I in a quick and easy manner! Very attentive and took care my needs and I in a quick and easy manner! More

by alexesarmendariz Verified Customer Verified Customer

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Myra is the best at what she does. She took care of me throughout the whole process. From availability on finding the right product to finding me a ride home while the dealership worke She took care of me throughout the whole process. From availability on finding the right product to finding me a ride home while the dealership worked on the vehicle. Myra is an asset to the company. Well done. Maybe I’ll purchase a Ram product in the future. More

by JABRAHAM77 Verified Customer Verified Customer

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This place keep my vehicle for 3 months and after they said it was fixed I went to go pick up my vehicle. Once I got in it and was about to drive off the lot, I noticed the problem I brought my vehicle in said it was fixed I went to go pick up my vehicle. Once I got in it and was about to drive off the lot, I noticed the problem I brought my vehicle in for was not fixed and was still there. I’m frustrated that I have only driven my Jeep gladiator for only 3 weeks and I had to take it in and they keep it for 3 months. I’ve been paying on a vehicle I haven’t even driven I payed a lot of money for this vehicle at this dealership and they can’t even try to help. There service at the service department is garbage and they should try finding new people. The manger is no help either. I will never buy another vehicle for this place just because of the service department. More

by BRYANTAGARCIA Verified Customer Verified Customer

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So far I have had very good luck with service for my new Dodge Ram pickup. The staff is friendly and helpful. No complaints!!! As far as the sales staff, they could be a little bit better educated concernin Dodge Ram pickup. The staff is friendly and helpful. No complaints!!! As far as the sales staff, they could be a little bit better educated concerning pricing of vehicles offered with off-road kits, etc. There was a $22K difference between the price of the truck and the sticker and the salesman failed to tell me that. I ended up buying but it just wasn't a good look for AA. More

by BMCLAUGHLIN2 Verified Customer Verified Customer

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Even though the gentleman was a new representative he was very cordial and pleasant to deal with. I very much like the new waiting room it just needs some water as I don't drink coffee but other than that ev very cordial and pleasant to deal with. I very much like the new waiting room it just needs some water as I don't drink coffee but other than that everything was good. More

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The team was really friendly and efficient in getting my vehicle serviced and helped me with all my concerns about the service of my vehicle vehicle serviced and helped me with all my concerns about the service of my vehicle More

by TAHLIA SANCHEZ Verified Customer Verified Customer

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The specialist and attendants are always friendly and always willing to help understand any issues you are having or concerns you may have. always willing to help understand any issues you are having or concerns you may have. More

by TAHLIA SANCHEZ Verified Customer Verified Customer

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Myra was the person helping me with my vehicle, she has awesome customer service, has an awesome way of explaining things, she made my process very easy, keep up the good work awesome customer service, has an awesome way of explaining things, she made my process very easy, keep up the good work More

by mluis303 Verified Customer Verified Customer

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