Nancy Manchester | Page 3

I arrived early, in a rush, to get a very small job done. They accommodated me and rushed me through. All in all, a very professional job and pleasant experience. They accommodated me and rushed me through. All in all, a very professional job and pleasant experience. More

by mark.levineonline Verified Customer Verified Customer

Report | Print

Joey was awesome to work with on getting our new Ascent. He was very helpful in getting us in the package that we wanted in the price range we wanted. The turnaround from signing paperwork to driving the ca He was very helpful in getting us in the package that we wanted in the price range we wanted. The turnaround from signing paperwork to driving the car was a very quick 2 business days. More

by TSOUZA129 Verified Customer Verified Customer

Report | Print

I stopped by to have my battery replaced under the settlement to replace the undersized battery in all 2018 ish Subaru Outbacks. Usually I get my service at Patriots Subaru 40 miles away compared to S settlement to replace the undersized battery in all 2018 ish Subaru Outbacks. Usually I get my service at Patriots Subaru 40 miles away compared to Stateline at 5 miles away because the service dept at Stateline is consistently deplorable. Today was no different. I was told that because I get service at Patriot Sub I would need to have this battery recall done there. Then I was told to get my VIN as though I was inconveniencing this tech agent. For weeks I chatted w Courtney on buying a vehicle there. Not only will I never visit service there again I’d never consider buying there. How does this place stay in business. Would recommend neither service or sales. It’s all connected. Stay away. This isn’t the first or second time for poor service. Filed complaint w Subaru Corporate. Something in my chat w Corporate worker informed me complaints against Stateline are commonplace. More

Report | Print

Yaaaas!!!! One word- Amazing. Alex was nothing short of amazing. Everyone that helped me was actually and I can’t be more happy with my experience. Now for my ca One word- Amazing. Alex was nothing short of amazing. Everyone that helped me was actually and I can’t be more happy with my experience. Now for my car.. I’m obsessed! My 2019 forester was meant for me. I will definitely be coming back to this dealership for my next car. Thank you Stateline :) More

Report | Print

Best car buying experience thanks to Joey I had the best experience ever buying my Subaru ascent. Joey was my salesman and greeted me with a smile and was a pleasure to work with throughout th I had the best experience ever buying my Subaru ascent. Joey was my salesman and greeted me with a smile and was a pleasure to work with throughout the whole process. I got a great deal and he made it easy! I highly recommend Stateline Subaru More

Report | Print

Very heplful Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate Did not have appt. worked me into schedule and completed the required service so that I could back to work and vehicle was safe to operate More

by ARTY198FDC Verified Customer Verified Customer

Report | Print

Oil Change and Tire Rotation Fast, friendly and knowledgable service team was able to add a last minute tire rotation to the service. Was happy to hear the service prices have gon Fast, friendly and knowledgable service team was able to add a last minute tire rotation to the service. Was happy to hear the service prices have gone down a bit. More

by PATRICECORBISHLEY. Verified Customer Verified Customer

Report | Print

Caring follow up. As a senior citizen and a caretaker for my husband with Parkinson's disease, I must have a reliable vehicle. My battery was dead at 7 p.m....I spoke t As a senior citizen and a caretaker for my husband with Parkinson's disease, I must have a reliable vehicle. My battery was dead at 7 p.m....I spoke to Brian/Sales that evening........the next day, I received a call from Nancy Manchester and we made plans to have the vehicle towed in that day. .Kyle/service was prompt in having the vehicle's problem resolved and I was able to pick it up that day. They were caring and showed much compassion for my dilemma.... More

by LUCKYBANK Verified Customer Verified Customer

Report | Print

Good service , explained clearly, finished when promised. My only criticism is that the customer waiting area could be improved. It is small, cold whenever door is , explained clearly, finished when promised. My only criticism is that the customer waiting area could be improved. It is small, cold whenever door is opened. Impossible to avoid sounds fro tv, no desk space to do work. More

by ALAN.FLAM Verified Customer Verified Customer

Report | Print

Service was exceptional! Everyone was professional and the work was done in a timely fashion. We will continue to keep servicing our new Subaru at Stateline. was exceptional! Everyone was professional and the work was done in a timely fashion. We will continue to keep servicing our new Subaru at Stateline. More

by cillasousa Verified Customer Verified Customer

Report | Print