Nancy Ogrezovich | Page 98

Courteous and fast The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on boar The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on board. More

by mwabdett Verified Customer Verified Customer

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Services We brought our car in for the scheduled oil change and were out in less than an hour. The experience is always very pleasant. Thank you! We brought our car in for the scheduled oil change and were out in less than an hour. The experience is always very pleasant. Thank you! More

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Great process The entire process from setting up service on line to the in person experience was excellent. This was my first time using this particular dealership, The entire process from setting up service on line to the in person experience was excellent. This was my first time using this particular dealership, but I have owned now 6 cars from Luther dealers and the experiences have all be fantastic. More

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Very accommodating Called Nancy ... said come on in . I did was out the door in no time. Even helped me with price match for Oil service. Will be back! Called Nancy ... said come on in . I did was out the door in no time. Even helped me with price match for Oil service. Will be back! More

by Elite 1 Verified Customer Verified Customer

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Tip top service I brought my Genesis G90 in for an oil change and airbag service. I was contacted by Carleen, noting I had new tires and suggested they do an alignmen I brought my Genesis G90 in for an oil change and airbag service. I was contacted by Carleen, noting I had new tires and suggested they do an alignment! I was impressed that they noted a need and contacted me to let me know. Great service with a personal touch! More

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Wonderful Customer Service The customer service rep, Nancy, was so friendly and so helpful. She made the experience pleasant. I haven't been to a dealership for service in deca The customer service rep, Nancy, was so friendly and so helpful. She made the experience pleasant. I haven't been to a dealership for service in decades. I was expecting the old style where they try to avoid responsibility and charge the customer as much as possible. She was very straight forward about any possible charges and when it was going to take longer than expected got me set up with a loaner right away. The next day I was in and out with my vehicle running great again. More

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Oil change In the service department was very very friendly and always very helpful they have a very nice waiting area where there are snacks provided and water In the service department was very very friendly and always very helpful they have a very nice waiting area where there are snacks provided and water and coffee I feel that they’ve always been very honest with with what is going on with my car More

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Great and efficient service Check in and loaner was super efficient. Had me in and out really fast. Fixed my sunroof issue and did touch up on paint chip. Forgot to put new p Check in and loaner was super efficient. Had me in and out really fast. Fixed my sunroof issue and did touch up on paint chip. Forgot to put new plates on but did it for me super fast when I noticed. Only concern was the touch up paint job could have been better. More

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Great people Service was prompt, people courteous and the price was fair. It easy to set up appointments. They have done all the service (only needed basics, lik Service was prompt, people courteous and the price was fair. It easy to set up appointments. They have done all the service (only needed basics, like oil changes) on my 2013 Genesis. More

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Oil change Service was great from check in to check out. Clean, friendly staff, informative, and helpful. I wasn’t sure how to turn on service notifications and Service was great from check in to check out. Clean, friendly staff, informative, and helpful. I wasn’t sure how to turn on service notifications and during check in it was addressed and updated. Great team More

by Weiss Verified Customer Verified Customer

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