Nancy Wilkes

Car buying is not my favorite hobby. The environment and salesmanship is sometimes more than I care to take. BUT, my wife and I totally lucked out and had James as our salesman. He wa The environment and salesmanship is sometimes more than I care to take. BUT, my wife and I totally lucked out and had James as our salesman. He was outstanding. Engaged, detailed, and thorough and completely genuine and down to earth. He has earned my business and in a family with 5 drivers, I will absolutely have James help us again. Super good guy! More

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I purchased a Civic Type R from here with Eyo as my salesperson. The experience I had with everyone involved was top notch! I would recommend this dealership and Eyo to anyone that’s looking to buy a H salesperson. The experience I had with everyone involved was top notch! I would recommend this dealership and Eyo to anyone that’s looking to buy a Honda! More

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Dealeship was great, Nick helped me pick the right vehicle and helped us throughout the entire process. vehicle and helped us throughout the entire process. More

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Professional, knowledgeable, personable, Eyo was great to work with and the finance team was excellent. work with and the finance team was excellent. More

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Jonathan Waugh was very knowledgeable,fun and high spirited. He knew everything. He got us into a new car instead of a used one. Will definitely keep him in mind for our next upgrade. Enjoyable experi spirited. He knew everything. He got us into a new car instead of a used one. Will definitely keep him in mind for our next upgrade. Enjoyable experience. Kudos to him for a job well done. :) More

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Trustworthy and very appreciative. Made my buying experience seem less and straightforward. I’m a repeat customer and will continue to be. Made my buying experience seem less and straightforward. I’m a repeat customer and will continue to be. More

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Avoid avoid and again avoid at all costs, go somewhere else. Nancy W. in finance told my wife to leave her office and was rude and aggressive, she is old enough to retire and should do so!!! Eyo in sales else. Nancy W. in finance told my wife to leave her office and was rude and aggressive, she is old enough to retire and should do so!!! Eyo in sales was great and was the only bright spot, he should leave this place if staff are allowed to be so rude. My wife lost her father 2 weeks ago and he left her money to replace her Honda Accord with a new one. This should have been a great day instead I am writing this review. The GM, Robert Lee, assured us that this would be addressed. The clock is ticking and we are furious! The rudeness of Nancy and her ruining this day for my wife is beyond horrible! You never know what kind of struggles a person has and to be rude, callous and insensitive to a grieving person is beyond my comprehension. She should be removed from dealing with people if this is how she talks to them! We will never buy from Heritage Westminster Honda. More

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Great experience buying a 2026 Honda Passport! Jon was knowledgeable and made the experience easy from start to finish. When we need our next car, we’ll be back. Jon was knowledgeable and made the experience easy from start to finish. When we need our next car, we’ll be back. More

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They worked with us to help my daughter get into her own vehicle. In her own name. She loves it vehicle. In her own name. She loves it More

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After using a car buying site to locate a car, I came to Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so gla Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so glad he did. Richard listened to my needs and looked for the vehicle I had seen online. It had been sold but Richard quickly found another vehicle right in the sweet spot of pricing I was looking for. I truly appreciate Richard's approach. He didn't over push anything. He brought the vehicle around and it was exactly what he said it would be. During the test ride, he identified all the features of the vehicle for me to see and was just a pleasure to work with. Back at the dealership, he kept me in the loop on the purchase process and got me out the door quickly and efficiently with a great car. He took the time to introduce me personally to all the members I would deal with (GM and Finance). Richard is a class act and Heritage is lucky to have him on their staff. Please tell Richard to continue with setting a gold standard. I will be back to buy another car from him without a doubt. As a side note, Jaylen Clifton was also very helpful. When I returned he recognized that I had been working with Richard and immediately dropped what he was doing to go and find Richard for me quickly. Shout out to Jaylen for being a great team player and helping me locate Richard. More

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