Richard Papafio

If I could give this place a -5 stars I would…my hope is every potential customer takes times to read this review… On Saturday April 27th I spent approximately 5 hours at your dealership with intention o every potential customer takes times to read this review… On Saturday April 27th I spent approximately 5 hours at your dealership with intention of trying to trade in one vehicle and purchase 2 used ones. The only thing I received was lies, deceit, and a psychological game that I was well prepared for. Your dealership even held one of my spare keys hostage while you attempted to negotiate on prices. Your dealership is one of the most unethical and unprofessional places I’ve ever been at as a customer. You yelled at your employee Richard and treated him like a dog….so unprofessional. The used CRV you tried to sell us had 5Xs as much body damage as our trade but you refused to negotiate the price down to our purchase point…long story short, you lost out on a two car sale over $1000.00 and yelled at me while we were walking away from the sale…”this offer is only good for today!” Really? You think I’d come back after the treatment I received there. More

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