Narcis Agic | Page 3

If you’re looking to buy a car and you’re on the fence about which one to choose—or whether to lease or purchase—Narcis is your guy. He took the time to walk me through every option so I could make the be about which one to choose—or whether to lease or purchase—Narcis is your guy. He took the time to walk me through every option so I could make the best and wisest decision. He’s incredibly kind, humble, and extremely knowledgeable. I just leased the 2026 Tiguan, and I couldn’t be happier with my choice. Narcis made the entire process smooth and stress-free. Narcis is simply the best! More

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The dealership was clean presentable. The vehicles on display were of quality and top of the line, showing what Volkswagen has to offer. There was plenty of complementary snacks and drink The vehicles on display were of quality and top of the line, showing what Volkswagen has to offer. There was plenty of complementary snacks and drinks and an overall warming experience keeping in mind this is our 10th vehicle, so that should tell you something More

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Thanks for everything! We really appreciate all that you did for us. See you in 3 years. Have a great holiday! We really appreciate all that you did for us. See you in 3 years. Have a great holiday! More

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20+ years in with VW and just purchased #10 last weekend, a 2025 Atlas (not counting the ones we have for other family members.) Narcis always makes the experience smooth and enjoyable. Hands down, he's yo a 2025 Atlas (not counting the ones we have for other family members.) Narcis always makes the experience smooth and enjoyable. Hands down, he's your guy if you're looking for a vehicle. I'm pretty particular so I tell him what I want and if it's not there, he'll do what he can to get it to me, even if it means pulling from other dealers/locations, which we've done several times now. Seriously cannot speak highly enough about our experiences with him. Edit to add 2/11/26: Unfortunately, the experience with finance and the follow up with management since then to rectify some issues has left a lot to be desired. First, something was added to our contract that was NOT purchased and it took 2 months to fix that situation, now it's like pulling teeth trying to get them to reimburse for GAP coverage that was due on the previous loan even though we have received a letter from VW credit and TWO letters from Safe Guard stating that we are owed a refund, as well as had a phone conversation with Safe Guard letting us know the money was electronically sent to the dealer on 1/7 and even which account it was sent to. Sadly, we will not be purchasing vehicles from them again and really, how unfortunate that is. Twenty years, down the drain. Bye City! More

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I have recently purchased new Tiguan. The whole whole process was very smooth and fairly quick. I was able to test different cars as long as I wanted. Got answers on all my questions. The whole whole process was very smooth and fairly quick. I was able to test different cars as long as I wanted. Got answers on all my questions. More

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Purchased a car and worked with Narcis and Mario. Everything went smoothly and we highly recommend working with them Everything went smoothly and we highly recommend working with them More

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Excellent experience of buying a car. Both sales and finance were consummate professionals. Great inventory, no hassle low key and stress free experience. Highly recommend Narcis in sales Both sales and finance were consummate professionals. Great inventory, no hassle low key and stress free experience. Highly recommend Narcis in sales and Tim in finance. More

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Been getting my cars here for many years. If you visit dealership make sure to work with Mario and Narcis. They make the car buying process a breeze If you visit dealership make sure to work with Mario and Narcis. They make the car buying process a breeze More

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I recently purchased a 2025 Volkswagen Atlas Cross Sport from City Volkswagen of Evanston, and the experience was excellent. My salesman, Narcis Agic, was outstanding from start to finish. He was patient, k from City Volkswagen of Evanston, and the experience was excellent. My salesman, Narcis Agic, was outstanding from start to finish. He was patient, knowledgeable, and never made me feel pressured. He answered all of my questions clearly, walked me through every detail of the vehicle, and made the entire process smooth and stress-free. Narcis’ professionalism and positive attitude really stood out. You can tell he genuinely cares about his customers and takes pride in providing great service. If you’re looking for a new VW, I highly recommend asking for Narcis. He made the whole experience enjoyable. Thank you to Narcis and the entire City Volkswagen team for helping me find the perfect vehicle! More

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The best service ever. Professional, efficient service with excellent communication. My Volkswagen was handled perfectly. Highly recommend this dealership. Professional, efficient service with excellent communication. My Volkswagen was handled perfectly. Highly recommend this dealership. More

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