Nate Drobnick | Page 20

I came in with a specific list for what I wanted in a vehicle and Nate immediately found it and made it happen. Everyone involved was so helpful and they made this experience so quick and exciting. Would vehicle and Nate immediately found it and made it happen. Everyone involved was so helpful and they made this experience so quick and exciting. Would highly recommend to anyone. More

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Had a great experience. Nate was extremely helpful throughout the entire process and made it super easy in deciding to purchase a vehicle from this dealership. throughout the entire process and made it super easy in deciding to purchase a vehicle from this dealership. More

by CJHINZ Verified Customer Verified Customer

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This was the easiest car buying experience I’ve ever had! Kudos to Nate and the rest of the team! This is my 3rd and favorite Hyundai Kudos to Nate and the rest of the team! This is my 3rd and favorite Hyundai More

by Mary777 Verified Customer Verified Customer

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Great experience. Everything went quickly and smoothly. Nate was very professional and patient with us and did a great job explaining how the vehicle worked. It was a g Everything went quickly and smoothly. Nate was very professional and patient with us and did a great job explaining how the vehicle worked. It was a great experience. More

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Nate was good at explaining the car to me. Very pleased with the Santa Fe. Thought the overall experience was good. I would buy another car here. with the Santa Fe. Thought the overall experience was good. I would buy another car here. More

by annrayner Verified Customer Verified Customer

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Nate was great to work with! He was thorough walking me Nate was great to work with! He was thorough walking me through all the features of the vehicle. If I buy another Hyundai I will be buying from hi Nate was great to work with! He was thorough walking me through all the features of the vehicle. If I buy another Hyundai I will be buying from him again. More

by LAKE_0201 Verified Customer Verified Customer

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My husband and I visited Luther Bloomington Hyundai at the advice of a neighbor. We were so pleasantly greeted by Nate, our rep and so wonderfully informed about the current advantages of securing new Hyu the advice of a neighbor. We were so pleasantly greeted by Nate, our rep and so wonderfully informed about the current advantages of securing new Hyundais for both of us. We did it! More

by Suz Verified Customer Verified Customer

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My favorite dealer. Won't switch. They treat me like family. Take care of me and don't treat me like a dummy. Love them family. Take care of me and don't treat me like a dummy. Love them More

by Aob Verified Customer Verified Customer

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This is a great dealership. Every worker is very dedicated, even if the work is very busy and there many customers, they are always patient and treat the customer with a smile. dedicated, even if the work is very busy and there many customers, they are always patient and treat the customer with a smile. More

by mwmshoes Verified Customer Verified Customer

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Up and down experience. Came in late Friday evening to look at a Hyundai Kona. Have never owned or shopped Hyundai before. Really liked it and Salesman and Manager worked out a deal with me. I had a plea look at a Hyundai Kona. Have never owned or shopped Hyundai before. Really liked it and Salesman and Manager worked out a deal with me. I had a pleasant experience with them. Since I obtained my own financing, I had to wait until Monday to to get all documents necessary to make purchase. I was handed off to a 2nd salesman and he contacted Monday morning early. Communication became poor and dismissive. Got all necessary paperwork and checks ready by noon Monday. Tried calling to set up a time to pick up vehicle. Called 4 times over 1 hour period. Didn’t pick up so left a message. No call, no update for rest of day. Next morning I called original salesman. He said he would take care of it. Dismissive salesman calls back, “I heard you weren’t happy because of back and forth between us and your bank.” I said,”no, i don’t know where you heard that. I’m unhappy that you stopped communicating with me. I was trying to buy the car and now I don’t have time to pick up the car any longer because of work.” He gave a non-apology apology and said he’s busy doing back-to-back-to-back-to-back sales and that he worked until 8:30 last night. Did not even take a break. There’s nothing he can do to make me happier. If I would’ve financed through Hyundai, it would’ve been faster. I I have bought enough vehicles to know it doesn’t matter who finances. A quick 2 minute call would’ve been nice. He’s now trying to schedule a time for me to pick up the car, but I reminded him that it’s not gonna work. I actually had to suggest they drop off the car. He never even tried that. I’m now doing his job for him. Ok, he’s got two sales to complete then i’m the third. i ask for him to update me because i don’t want to sit around waiting for an update again. I never hear from him again that day. In fact, I never hear from him again in this process. It wasn’t until a third day that someone else called to set up a time for a drop off. I must have really wanted them to have my money. Because I cancelled a different showing at another dealer when they called and ended up buying this car. There’s more; no one ever offered me the discount gas card either. I am now reaching out to dealership to ask how I can get it. We’ll see how that goes. Oh there’s more; 2 days after taking possession of the car, the malfunction light came on. I had to drop car off for them to check, but I was told I might have to pay for diagnostic fee. What?! in the end, the light was turned off because it was a ‘historical’ code. Service guy was pleasant enough and took time to explain things. i didn’t have to pay because of warranty. hmmmmm .. I guess. More

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