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Nate Garcia

Overview Reviews (127) Inventory (237)

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

127 Reviews

Overview Reviews (127) Inventory (237)

Dealership Experience

5 yrs, 5 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

127 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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127 Reviews of Nate Garcia

June 09, 2025

Dealership Rating

Employee Rating

Fast completion. Costs as expected. Pleasant knowledgeable staff. Fast completion. Costs as expected. Pleasant knowledgeable staff. Costs as expected. Pleasant knowledgeable staff. Fast completion. Costs as expected. Pleasant knowledgeable staff. More

by n6ry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall quality service experience. We are pleased to know that our team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating

Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis

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Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 04, 2025

Dealership Rating

Employee Rating

Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. Car was washed and services were explained in detail after the visit. More

by cjd1973

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Germain Honda of Surprise responded

Thank you for providing feedback about your recent service visit. We are happy to know that Nate ensured a positive and informative service experience. Best Regards, Sassha Motz General Manager

June 04, 2025

Dealership Rating

Employee Rating

The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More

by damatoman2001

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Evan Winje

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Jun 05, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review. We're glad to hear that you found our team here at Germain Honda of Surprise so helpful in the service of your vehicle. We look forward to your next visit! Take care! Best Regards, Sassha Motz General Manager

June 03, 2025

Dealership Rating

Employee Rating

I appreciated my salesman Michael Briese, he didn’t put me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my goal, More

by nickmissler

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Michael Breezy Briese

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Jun 04, 2025 -

Germain Honda of Surprise responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. Enjoy your previously love Honda! Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating

Employee Rating

Booking an early AM appointment worked great. Nathan made sure that I was checked in and my appointment went like clockwork. Oil changed, tires rotated, and my car washed. The early appointment Nathan made sure that I was checked in and my appointment went like clockwork. Oil changed, tires rotated, and my car washed. The early appointment was recommended by a woman in the service department and I didn’t catch her name, but thank you. More

by babs549ster

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 27, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you again. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating

Employee Rating

Professional and work estimates accurate. Time estimate was on target. People are happy and professional Time estimate was on target. People are happy and professional More

by ggcrump67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis , George Haslerig

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May 27, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 25, 2025

Dealership Rating

Employee Rating

We have been customers for years, we always come back and leave happy. Love and trust Montana. Thank u leave happy. Love and trust Montana. Thank u More

by heavensprints

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, George Bell, David McKee, Montana Boone

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May 27, 2025 -

Germain Honda of Surprise responded

Your business and trust in Montana and our team are greatly appreciated. Please let us know if you need anything further. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

May 23, 2025

Dealership Rating

Employee Rating

Service and recall fix was done early. Appreciate the complementary wash and comprehensive inspection checklist. Appreciate the complementary wash and comprehensive inspection checklist. More

by pelekato1

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 27, 2025 -

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your automotive service needs. See you down the road. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating

Employee Rating

ROBERT WAS VERY HELPFUL AND KNOWLEDGEABLE. GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! More

by vgallegos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Todd Forbis

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May 23, 2025 -

Germain Honda of Surprise responded

We appreciate your business and kind recommendation of our service team. Best Regards, Sassha Motz General Manager

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