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Nate Garcia

Overview Reviews (196) Inventory (231)

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

196 Reviews

Overview Reviews (196) Inventory (231)

Dealership Experience

6 yrs

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

196 Reviews

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196 Reviews of Nate Garcia

January 09, 2026

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Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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January 08, 2026

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Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out Everything was done in a timely manner and got me in and out More

by jmcook91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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January 06, 2026

Dealership Rating

Employee Rating

Been going to Germain Honda (Formally Surprise Honda ) for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the sh for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the shop (ESPECILLY MARTY AND MARCO) take care of vehicles like they are their own! More

by richbowes73

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Jan 08, 2026 -

Germain Honda of Surprise responded

Your continued business and trust in our service team to keep you and your Honda safely on the road mean so much to us all. See you at your next visit. Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Service rep provided excellent customer service and explained recommendations thoroughly. Glad the pictures was included. explained recommendations thoroughly. Glad the pictures was included. More

by jatpayne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

January 02, 2026

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Employee Rating

They were quick and efficient. My car was ready when they said it would be which was amazing. My car was ready when they said it would be which was amazing. More

by susanmarieg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

We are pleased that our team met if not exceeded your expectations. Thank you for sharing your recent service experience. Best Regards, Sassha Motz General Manager

January 02, 2026

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Our 2020 CRV Hybrid started running Bad so we dropped it off at Germain Honda and they had it fixed in one day! Thank You Germain Honda off at Germain Honda and they had it fixed in one day! Thank You Germain Honda More

by Glennlett8881

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs. Our team is happy that we were able to quickly assist and get you back on the road. Best Regards, Sassha Motz General Manager

January 01, 2026

Dealership Rating

Employee Rating

Always great service at Germain Honda. My service advisor was very professional and helpful. Thank you for a great experience. My service advisor was very professional and helpful. Thank you for a great experience. More

by gerardogasgonia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

Our goal here at Germain is to ensure our guests' complete satisfaction. See you next time. Best Regards, Sassha Motz General Manager

December 29, 2025

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Employee Rating

As indicated my experience was excellent & Nat was equally informative & easy work with & ver accessible. equally informative & easy work with & ver accessible. More

by mrbrpfaff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring. Best Regards, Sassha Motz General Manager

December 29, 2025

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Employee Rating

Nathan provided excellent and thorough service. Highly recommend this dealership for services of your Honda. Highly recommend this dealership for services of your Honda. More

by Dgcull

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

December 26, 2025

Dealership Rating

Employee Rating

I have a FULL tire warranty. I got a NAIL in my tire . In the middle of my Tread, I have pictures of where the nail . I could go on ……… Horrible customer service!!!!! I got a NAIL in my tire . In the middle of my Tread, I have pictures of where the nail . I could go on ……… Horrible customer service!!!!! More

by calvin_savage

Verified Customer

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