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Nathan Cooke
Nathan Cooke at Diamond Chevrolet of San Bernardino
Refer Me

Nathan Cooke | Page 17

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.6
185 Reviews
4.6

185 Reviews

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185 Reviews of Nathan Cooke

July 17, 2023

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Employee Rating

Service drive was quick and professional. I am a regular Diamond Chevrolet customer. Thank very you. More

by DCASTRO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

Jul 19, 2023

Diamond Chevrolet of San Bernardino responded

Hi and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 17, 2023

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Employee Rating

GREAT SERVICE & RESPECTFUL STAFF I WILL RECOMMEND THE DEALER TO FRIENDS AND FAMILY THANK YOU, SINCERELY More

by rollinricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Pulido

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Jul 19, 2023

Diamond Chevrolet of San Bernardino responded

I appreciate you for letting others know about your experience, Rollin! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 17, 2023

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Employee Rating

They helped a lot and got me as close as they can to what I wanted. More

by jazlynmariavargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Sam Oceguera, Jason Johnson, Jonathan DeSimoni, Timothy Kubo , Jolene Bradley, Norman Bustamante, Vinnie Maraj, Gabriel Pulido

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Jul 19, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

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Employee Rating

What a scam! Didn’t tell me TPM’s are bad so I would repay More

by AE08211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jul 18, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

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Employee Rating

Everyone is amazing and very professional. I keep bringing my vehicles there for service and I just bought a new trailblazer. More

by MEATHEADJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas , Norman Bustamante, Elizabeth Ornelas from sales

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Jul 18, 2023

Diamond Chevrolet of San Bernardino responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 14, 2023

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Employee Rating

I have always had excellent service with the mechanic and the service people. Always been happy with the service. More

by JIM0569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar , Gabriel Pulido

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Jul 17, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

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Employee Rating

2nd visit here and so far so good! Everyone has been really nice and professional More

by JMMora1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Pulido

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Jul 11, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

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Employee Rating

I had greasy hand prints on the interior of my car when I went to pick it up. Some of the hand prints were in places that the mechanic had no reason to be. I still have a grease stain on my drivers visor tha More

by PARKER788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jul 12, 2023

Diamond Chevrolet of San Bernardino responded

Parker, I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

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Employee Rating

100$ just for oil change. No more tire rotation if you got aftermarket rims. Ask for air on my tires and nope didn’t even get that More

by JAVYAVILA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Pulido

Helpful
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Jul 11, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 04, 2023

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Employee Rating

I am happy that I was able to get a good car deal from the dealers More

by Shadacia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Jonathan DeSimoni , Jolene Bradley, Norman Bustamante, Vinnie Maraj, Gabriel Pulido, Rueben and Joseph Gotti

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Jul 06, 2023

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Shadacia! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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