Nathan Haugh | Page 51

exceptional service and attention to customer satisfaction with all aspects of the vehicle . The dealership is very good at communication and updating customer while the vehicle is being serviced satisfaction with all aspects of the vehicle . The dealership is very good at communication and updating customer while the vehicle is being serviced More

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Nathan was wonderful. Was prompt, and attentive. Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been t Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been to several Mercedes dealers and this was the best More

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Nathan is the best. Always gets me in and out in a timely manner Always there to help and guide me. Extremely friendly and outgoing. manner Always there to help and guide me. Extremely friendly and outgoing. More

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All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much after. Sat also my and worked, updated as to status every few hours. Thanks very much More

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I've owned and driven MB vehicles for sometime now. Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flags Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flagship Motorcars in Lynnfield I had worked with various team members in the Service area. Truth be told in my opinion not always the best customer service experience, but always got the job done. However, before deciding to leave and go elsewhere I mentioned my concerns to Nathan. He took my concerns seriously and requested I contact him whenever needing service in the future. I'm happy to report Nathan has been a blessing. He's easy to work with, very efficient, and he's honest. Last but not least he's extremely customer oriented. Flagship is lucky to have him on staff. More

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The recent service on my car was the first time I've worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in less time than anticipated. I will work with Nathan in the future. Beverly More

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from 19 november until today I went 4 times for the same problem they made the mistake the first time and the 3 times I was told they were unable to duplicate the problem i told them that the car has c problem they made the mistake the first time and the 3 times I was told they were unable to duplicate the problem i told them that the car has code p0219 present they told me they didn't see it in their system i went with my scaner ,we tested the car and after their mechanico saw the codiche on my scaner he told me he would try to program the transmision and he would copy the data and want to send it to the mercedes office to find out more Nathan Haugh at the moment he heard the conversion betwen me and the mechanic,told to the mechanic that he should not try again to fix the problem withe the car. At that moment i scream to him that its not my foult that you cant solve the problem of the car. he told me if I wanted to scream I could go out with him and he wold show me what he was able to do to me . and they also let the car out and didn't want to give me written that they couldn't find the code with their 30k scaner I want to let you know that I'm a mechanic i know what happens with my car but I don't want to fix it by myself ,because the work they did te first time ,that coasted more than 6000$,was guaranteed for tow years. I think that he behaved this way because for their mistake they could pay more than $ 5,000 only parts I speak with my lawyer and I'll sue them because I went more than 3 times for the same problem More

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Great Experience To often service departments get a bad rap or a bad review. I am taking this few minutes to tell you my experience at Flagship Motors Lynnfield was gr To often service departments get a bad rap or a bad review. I am taking this few minutes to tell you my experience at Flagship Motors Lynnfield was great. I was greeted immediately as soon as I pulled in the bay. I was directed to service area and a nice gentleman named Nathan Hough. within 5 minutes he explained all that was going to be done, offered me a loaner, gave me a time frame, and gave me an hour and a half approximation on time. I decided to wait . I went to the lounge, coffee, water, cookies and waited and within 2 hours car was done, cleaned inside and out, ready for me to continue my day. Far to often I read bad reviews on service departments but I had to take the time to say Flagship Service Department is outstanding and made me feel like valued member of a Mercedes Benz. Thanks Flagship!!!!!!!!! More

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Thank you!! I have to say that from start to finish my experience with Paige in Lynnfield was fantastic! She was helpful and extremely accommodating at my every n I have to say that from start to finish my experience with Paige in Lynnfield was fantastic! She was helpful and extremely accommodating at my every need and assisted me to find a lease that worked for me. I cannot tell you how happy I am because there are no words to describe it. Thank you to Paige, Gil, and Derek. I appreciate how happy you have all made me! More

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Enjoying my new Mercedes-Benz! The team at Flagship made it easy to find the perfect Mercedes-Benz. Great product knowledge, great attitude and easy going. Made sure I left with a The team at Flagship made it easy to find the perfect Mercedes-Benz. Great product knowledge, great attitude and easy going. Made sure I left with a great deal and a smile. Best car buying experience I have ever had. The entire team went above and beyond. Thanks Guys! More

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