Nathan Karr did an excellent job explaining my questions
that I had about the service of my Sprinter. Got my Sprinter in, diagnosed the problem, had parts and out the door in hour!
that I had about the service of my Sprinter. Got my Sprinter in, diagnosed the problem, had parts and out the door in hour!
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by Russelldavid1954
Service Price Transparency
Aug 14, 2025 -
Mercedes-Benz of Des Moines responded
We're glad Nathan was able to assist you so efficiently at Mercedes-Benz of Des Moines. Thank you for your trust in our team, we hope to work with you again. Safe travels!
Service department listens and is respectful.
They are willing to take time to discuss issues. The tech team completes quality work.
They are willing to take time to discuss issues. The tech team completes quality work.
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by cam-pallor-6
Jun 07, 2025 -
Mercedes-Benz of Des Moines responded
Thank you for sharing your positive experience with the service department at Mercedes-Benz of Des Moines! We're glad to hear that our team took the time to listen and provide quality work. We appreciate your support!
The customer service team, the dealer maintenance team,
and everybody that assisted on fixing my car was professional and courteous
and everybody that assisted on fixing my car was professional and courteous
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by PJT
May 15, 2025 -
Mercedes-Benz of Des Moines responded
It's great to hear that our team here at Mercedes-Benz of Des Moines provided you with professional and courteous service. Thank you for sharing your experience! We look forward to welcoming you back again next time.
I took my car in got oil change quick and easy very
pleasant professional person
pleasant professional person
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by jackie1242
Service Price Transparency
May 14, 2025 -
Mercedes-Benz of Des Moines responded
It is great to know that you were able to visit for a quick oil change here at Mercedes-Benz of Des Moines! We are pleased that our team provided you with a pleasant and professional experience and look forward to welcoming you back again in the future.
I’m impressed by this dealerships’s fast and reliable
service! Highly recommend for any Mercedes-Benz car needs.
service! Highly recommend for any Mercedes-Benz car needs.
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by Mh274
Service Price Transparency
May 14, 2025 -
Mercedes-Benz of Des Moines responded
Thank you for the recommendation! We're happy to hear that our fast and reliable service at Mercedes-Benz of Des Moines impressed you. We look forward to assisting with any future needs!
Premium quality dealership for premium customers and
their premium cars.
They go above and beyond.
their premium cars.
They go above and beyond.
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by PRO
Service Price Transparency
Other Employees Tagged:
Michael - Service Rep
May 08, 2025 -
Mercedes-Benz of Des Moines responded
It is wonderful to know that you were provided with amazing service by our team here at Mercedes-Benz of Des Moines! Your recognition of our team's efforts means so much to us. We look forward to welcoming you back again in the future!
It was a sensor, was under warranty got it done quickly
and was great. Thanks
and was great. Thanks
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by Paul Schulte
Service Price Transparency
Other Employees Tagged:
Micheal in service
Mar 17, 2025 -
Mercedes-Benz of Des Moines responded
Thanks, Paul, for your great review of your time here at Mercedes-Benz of Des Moines! We are glad to know that your sensor was fixed quickly, and you are pleased with your experience. Let us know if you have any questions and we hope to work with you again in the future!
The dealership addressed my concerns quickly.
I've always had good experiences with my Mercedes dealer.
I've always had good experiences with my Mercedes dealer.
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by vinceinwdm
Service Price Transparency
Mar 14, 2025 -
Mercedes-Benz of Des Moines responded
Vince, we're delighted to hear that your concerns were addressed promptly, and you've consistently had positive experiences with us at Mercedes-Benz of Des Moines. Thank you for sharing!
Very responsive to an appointment request.
Service staff were very responsive to technical questions and completed my service within the estimated time and expense.
Service staff were very responsive to technical questions and completed my service within the estimated time and expense.
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by Dirtworm2
Service Price Transparency
Feb 27, 2025 -
Mercedes-Benz of Des Moines responded
We're happy to hear that our service team at Mercedes-Benz of Des Moines met your expectations with their responsiveness and efficiency. Thank you for sharing your experience, and we look forward to assisting you again in the future!
It is great customer service and it is quick and fast and
very nice and friendly
very nice and friendly
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by Rezaemin
Service Price Transparency
Feb 25, 2025 -
Mercedes-Benz of Des Moines responded
We are pleased to hear that you had a great experience with our service team here at Mercedes-Benz of Des Moines! Thank you for sharing and we look forward to working with you again in the future.
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