They went above expectations.
I didn’t have a appointment and they didn’t mind and took care of it quickly
I didn’t have a appointment and they didn’t mind and took care of it quickly
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by mgraham
Service Price Transparency
Feb 05, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for letting us know that our team at Mercedes-Benz of Des Moines went above and beyond to help service your car. We hope to see you back for more awesome visits!
As usual Nathan took great care of me any my vehicle.
The best or nothing is the motto.
The best or nothing is the motto.
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by bones1615
Service Price Transparency
Feb 05, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for letting us know that Nathan took great care of your vehicle. This is awesome to hear. We hope to see you back at Mercedes-Benz of Des Moines soon!
Nasty cold day and service bay was full and Nathan worked
me in to change windshield wiper blades. Thanks
me in to change windshield wiper blades. Thanks
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by Dick Cone
Service Price Transparency
Feb 05, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for letting us know that Nathan was able to help you out with your windshield wiper blades. We hope to see you back at Mercedes-Benz of Des Moines for more awesome visits!
Nathan is very knowledgeable about my car and gives solid
advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to w
advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to wait if Nathan is busy when I arrive. I highly recommend this dealership’s service department and Nathan specifically.
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by 2011 E350 4MATIC
Feb 05, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for letting us know that you had a great experience with Nathan and he was very knowledgeable about your vehicle. We hope to see you back at Mercedes-Benz of Des Moines for more awesome visits with Nathan!
Always a good experience here at Mercedes of Des Moines.
The team is friendly, the service is excellent and they always go the extra mile to meet your needs!
The team is friendly, the service is excellent and they always go the extra mile to meet your needs!
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by DMuhs
Service Price Transparency
Feb 05, 2024 -
Mercedes-Benz of Des Moines responded
Hello! It's awesome to hear that you had a great experience with our friendly team at Mercedes-Benz of Des Moines. We hope to see you again soon for more excellent service that goes above and beyond!
Nate was wonderful as always when i am needing service on
my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in!
my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in!
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by Yelena
Service Price Transparency
Mar 26, 2024 -
Mercedes-Benz of Des Moines responded
Hello Yelena! We're delighted to know that Nate continues to provide you with excellent service at Mercedes-Benz of Des Moines. We appreciate your recommendation and look forward to assisting you in the future!
Great customer service.
Loaner car was definite benefit with 2 day repair. Service complete within time estimate.
Loaner car was definite benefit with 2 day repair. Service complete within time estimate.
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by Sheryl
Service Price Transparency
Feb 29, 2024 -
Mercedes-Benz of Des Moines responded
Sheryl, we're glad to know our loaner car service was beneficial during your repair at Mercedes-Benz of Des Moines. Thanks for the positive feedback on our customer service and timeliness!
The folks at the Des Moines dealership are so friendly
and helpful. They know how to make my day.
and helpful. They know how to make my day.
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by jkmoore4816
Service Price Transparency
Feb 29, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for letting us know that you had a great visit with our team at Mercedes-Benz of Des Moines. It's awesome to hear that they were friendly and helpful. Come again soon!
Dec 14, 2023 -
jkmoore4816 responded
Thank you for your excellent service.
They treated me like a king.
Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not reali
Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not realize a car dealership could be so nice. It would be hard to find any people in general as nice as the people in the Mercedes service department. I would
highly recommend them for your car needs.
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by Taylor.Jeffrey.F
Service Price Transparency
Feb 29, 2024 -
Mercedes-Benz of Des Moines responded
Hello! We're delighted to know you had such a positive experience with our service department at Mercedes-Benz of Des Moines. Our team always aims to provide top-notch service, regardless of the car's price tag! We appreciate your recommendation and look forward to assisting you in the future!
You'll get great service here and all the service
department employees are excellent. What is not so great:
- In the last 4 years, there have been very little loaners available and if there is, they
department employees are excellent. What is not so great:
- In the last 4 years, there have been very little loaners available and if there is, they always appear to be 3 weeks out or more.
- Prices of course are high. If you compare quotes with Beckley or Westside Autopros there are some savings but just be prepared to pay a lot for services here. If it can wait, check the others out for other quotes and likely better prices for about the same level of service.
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by handmadebabyproductsblog
Service Price Transparency
Feb 29, 2024 -
Mercedes-Benz of Des Moines responded
Hello! Thanks for your feedback! We're glad to know you appreciate our service team at Mercedes-Benz of Des Moines. We understand the concerns about loaner availability and pricing, and we'll certainly take them into consideration as we strive to improve.