Nathan Magnoski | Page 10

Andrea was awesome! She is super friendly and knowledgable. Honestly the best car buying experience we've ever had. Definitely would buy from her (and Luther VW) again. She is super friendly and knowledgable. Honestly the best car buying experience we've ever had. Definitely would buy from her (and Luther VW) again. More

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Adrien is easy going, patient and honest. Absolute pleasure to work with. I have and will continue to recommend friends and family to Adrien. Absolute pleasure to work with. I have and will continue to recommend friends and family to Adrien. More

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I HIGHLY recommend working with Andrea Schneider when purchasing a vehicle. I am very satisfied with my purchase and her high level of professionalism helped me get through an already stressful situation purchasing a vehicle. I am very satisfied with my purchase and her high level of professionalism helped me get through an already stressful situation. I would not have traded my car in, or purchased a newer vehicle had it not been for her specialized skills. She was relatable and kept my budget in mind through the entire process. Couldn’t have asked for a more straight forward expirience. More

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Adrien was great. I live in Michigan, and had my car delivered to my home. He was very helpful walking me through all of the steps in this process. The vehicle (in r I live in Michigan, and had my car delivered to my home. He was very helpful walking me through all of the steps in this process. The vehicle (in real life) ended up being as nice and clean as the photos, and description, and I love it! More

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Elijah was absolutely wonderful to work with as we chose a vehicle for our family. He listened and worked hard to make everything happen in a very timely manner. We absolutely LOVE our new, to us, Tiguan. E a vehicle for our family. He listened and worked hard to make everything happen in a very timely manner. We absolutely LOVE our new, to us, Tiguan. Elijah made sure the vehicle was spotless for us. I will definitely be reaching out to him for any future vehicle needs. I highly recommend working with Elijah. He's really a great guy! More

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Went to this dealership after a horrible experience at another VW dealership. Andrea was amazing after I was referred to her through an online portal. She worked with me remotely and made sure the atlas w another VW dealership. Andrea was amazing after I was referred to her through an online portal. She worked with me remotely and made sure the atlas we were looking at worked for our growing family. Not only did she find the perfect one, she was able to match the pricing at another dealership WITH upgrades. Finance was fast, with already having all the paperwork ready to go and sign. Never felt pressured to purchase any add ons or upsales. Would purchase here again in a heartbeat. More

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Elijah was great to work with! Excellent service. Will recommend to anyone looking to buy a car! Excellent service. Will recommend to anyone looking to buy a car! More

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Elijah helped me avoid replacing my entire suspension by selling me a vehicle! Great experience, definitely would recommend Elijah and Luther Brookdale! selling me a vehicle! Great experience, definitely would recommend Elijah and Luther Brookdale! More

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Overall good sales experience. She was very helpful, patient, nice. A a a a a She was very helpful, patient, nice. A a a a a More

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Best Car Buying Experience Ever! I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dea I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dealership for you. Everyone involved from front of staff, to Connor Detloff as the Sales Manager, to D'Aundre Demars from Sales to Nathan Magnoski from Finance were terrific. The reason this is the best buying car experience ever has the following key elements: 1. Buying the right car for the right reasons: They listen to what your needs are including those of my wife. This is the first time ever in a car dealership that my wife has felt so prioritized and her needs listened too. This meant we got the right car that met her needs as the primary driver of our people mover, and my needs for the best deal ever. So often people focus on price but don't get the right car, model, trim, color etc. But D'Aundre and Connor were outstanding in listening to my wife first before even considering what the deal could was. Great work and the benchmark of best practice of listening to the most important decision-maker in the family - the wife! 2. Building a relationship not just a transaction: What was so impressive about this dealership is there focus is on building a relationship with you not only for this transaction but also for future transactions. I was so impressed by this experience that we accelerated buying the second car immediately with them because of this approach. Because of this focus on trust, they did not adopt any of the usual predatory techniques like inflating initial prices, making you buy or upsize you to items you were not interested in, giving you what stock is what they want to get rid off, having the finance person add more items you want etc. We have all experienced this but none of this is present at all in this dealership. Instead they gave advice and provided protections that are value such as lease end protection, gave advice that you should look to renegotiate your next car and not incur additional costs for servicing etc. This care for the customer, this focus not only on current transaction but also future transactions is underlined by building a relationship of trust such that I would unconditionally recommend all my family and friends buy their Volkswagen from this dealership. 3. Fantastic price including trade in and after sales service: This is what everyone focuses on price. And this dealership gave the best price by far. We went to all the VW dealerships in MN and were also prepared to go online too. We knew the price we wanted. We knew the trade in value we wanted. We also were open for a great price to a second car. Again this dealership outperformed everyone on price by far! And the best part there was no haggling or going around a thousand times to negotiate. They simply offered their best price upfront and that sealed the deal for us. So much so I also leased an ID4 a couple of days later! So if you are in the market for a VW, there is only one place to go for yes the best price, but more importantly to get the right car for yourself and your family, with people who are focused on building an ongoing relationship of trust with you. Terrific work all and the wonderful team at Luther Volkswagen. More

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