Nathan Magnoski | Page 11

Elijah was great to work with! Excellent service. Will recommend to anyone looking to buy a car! Excellent service. Will recommend to anyone looking to buy a car! More

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Elijah helped me avoid replacing my entire suspension by selling me a vehicle! Great experience, definitely would recommend Elijah and Luther Brookdale! selling me a vehicle! Great experience, definitely would recommend Elijah and Luther Brookdale! More

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Overall good sales experience. She was very helpful, patient, nice. A a a a a She was very helpful, patient, nice. A a a a a More

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Best Car Buying Experience Ever! I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dea I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dealership for you. Everyone involved from front of staff, to Connor Detloff as the Sales Manager, to D'Aundre Demars from Sales to Nathan Magnoski from Finance were terrific. The reason this is the best buying car experience ever has the following key elements: 1. Buying the right car for the right reasons: They listen to what your needs are including those of my wife. This is the first time ever in a car dealership that my wife has felt so prioritized and her needs listened too. This meant we got the right car that met her needs as the primary driver of our people mover, and my needs for the best deal ever. So often people focus on price but don't get the right car, model, trim, color etc. But D'Aundre and Connor were outstanding in listening to my wife first before even considering what the deal could was. Great work and the benchmark of best practice of listening to the most important decision-maker in the family - the wife! 2. Building a relationship not just a transaction: What was so impressive about this dealership is there focus is on building a relationship with you not only for this transaction but also for future transactions. I was so impressed by this experience that we accelerated buying the second car immediately with them because of this approach. Because of this focus on trust, they did not adopt any of the usual predatory techniques like inflating initial prices, making you buy or upsize you to items you were not interested in, giving you what stock is what they want to get rid off, having the finance person add more items you want etc. We have all experienced this but none of this is present at all in this dealership. Instead they gave advice and provided protections that are value such as lease end protection, gave advice that you should look to renegotiate your next car and not incur additional costs for servicing etc. This care for the customer, this focus not only on current transaction but also future transactions is underlined by building a relationship of trust such that I would unconditionally recommend all my family and friends buy their Volkswagen from this dealership. 3. Fantastic price including trade in and after sales service: This is what everyone focuses on price. And this dealership gave the best price by far. We went to all the VW dealerships in MN and were also prepared to go online too. We knew the price we wanted. We knew the trade in value we wanted. We also were open for a great price to a second car. Again this dealership outperformed everyone on price by far! And the best part there was no haggling or going around a thousand times to negotiate. They simply offered their best price upfront and that sealed the deal for us. So much so I also leased an ID4 a couple of days later! So if you are in the market for a VW, there is only one place to go for yes the best price, but more importantly to get the right car for yourself and your family, with people who are focused on building an ongoing relationship of trust with you. Terrific work all and the wonderful team at Luther Volkswagen. More

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Nate helped me get the best deal. If I ever buy another car I will go through Nate! If I ever buy another car I will go through Nate! More

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It was a very good experience and I love the car that I bought. Andrea and Nate were fantastic. They were both very helpful and went above and beyond by staying late, along with the person who detailed t bought. Andrea and Nate were fantastic. They were both very helpful and went above and beyond by staying late, along with the person who detailed the car. Andrea also followed up with me a couple days later to see if I had any questions. The only issue was that it only came with one key fob. I didn't know that until after I decided I wanted the car, and it will cost me $400 to get another one. More

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Not impressed with anyone there. I made an appointment to test drive a vehicle and when I got there I was not greeted- had to run around to find someone to help me. Then I find out I made an appointment to test drive a vehicle and when I got there I was not greeted- had to run around to find someone to help me. Then I find out that the person that I was to meet with was with other people and then had me go on the test-drive with the receptionist! Then when I decided to buy the car, I was put in the waiting room for almost 2 hours before anyone helped me! NEVER AGAIN! And don't expect to get anyone to answer in the service department. They are good at calling back the next day. More

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We had a fabulous experience at Luther Brookdale Volkswagen. The staff went above and beyond to be sure all our needs were met and that we loved our new car! Volkswagen. The staff went above and beyond to be sure all our needs were met and that we loved our new car! More

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Our experience purchasing our new Taos was great, from walking in to leaving with my new Taos. Jolie was a pleasure to work with along with the rest of the team. walking in to leaving with my new Taos. Jolie was a pleasure to work with along with the rest of the team. More

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I had a great experience working with Adrien at Luther Brookdale! He was great at answering questions and taking away the stress of buying a new vehicle. We also very much appreciated Sean who also went a Brookdale! He was great at answering questions and taking away the stress of buying a new vehicle. We also very much appreciated Sean who also went above and beyond for us. Would definitely recommend this place to everyone! More

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