Nathan Sanchez | Page 2

Vallejo Hyundai responded

Hello Brbalisi, Thank you for the 5-star review and your feedback. We love hearing from our guests about their service experience. I’m happy to hear that you were well taken care of and that you had a great experience. Thank you for trusting us and allowing us to service your vehicle. We look forward to building a long-term relationship with you and many years of servicing your vehicle. If there is anything you need from us, please do not hesitate to let us know—we are here for you. Thank you and have a great day! Nate Sanchez Service Manager

Vallejo Hyundai responded

Thank you, Janine, for your review and for choosing Vallejo Hyundai! We’re glad to hear our team provided great customer service and worked with you on pricing. We do apologize that you didn’t receive all the help you needed when it came to vehicle features and instructions. Please feel free to stop by anytime or reach out to us directly — we’ll be more than happy to walk you through everything inside your vehicle and make sure you’re completely comfortable with all its features. Thank you again for your feedback and for being a valued part of the Vallejo Hyundai family!

Vallejo Hyundai responded

Thank you, Martha, for sharing your experience! We're thrilled to hear that your oil change and tire rotation went smoothly and that our Vallejo Hyundai service team took great care of you. Providing fast, friendly, and reliable service is what we strive for, and we're glad you consistently feel taken care of when you visit us. We appreciate you choosing Vallejo Hyundai! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

We sincerely apologize for your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide at Vallejo Hyundai. I would like the opportunity to address this personally and make things right. Please contact me directly so we can resolve this issue to your satisfaction. — Aiman Saleh, General Manager, Vallejo Hyundai

Vallejo Hyundai responded

Hello Mcgoldrickscot, Thank you for the 5-star review — we truly appreciate it. Thank you for trusting us to service and maintain your vehicle. I am pleased to hear that your service visit was the best experience you’ve had. We strive to exceed expectations, and delivering a guest-centric experience is our top priority. If there is anything you need, please do not hesitate to reach out. We are here to help and support all of your vehicle needs. We look forward to building our relationship with you. Thank you again and have a great day! Nate Sanchez Service Director

Vallejo Hyundai responded

Thank you for sharing your experience! We’re glad to hear that our team provided quick, timely service and was able to resolve your minor concerns without any issues. We appreciate your trust in Vallejo Hyundai, and we look forward to taking care of you again for all your future needs. — Aiman Saleh General Manager, Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Sandy, for the kind words and for being a Verified Customer! We’re thrilled to hear that our team was nice, helpful, and made your visit a great experience. We truly appreciate your recommendation and look forward to welcoming you back to Vallejo Hyundai for anything you need. — Aiman Saleh General Manager, Vallejo Hyundai

Vallejo Hyundai responded

Hello Disneymary77, Thank you for the 5-star review and thank you for allowing and trusting to service your vehicle needs. We are pleased to hear that your service experience was excellent. Our team strives to provide a truly guest-centric experience every visit. If there is anything you need from us, please do not hesitate to reach out. We are here to serve and assist our Hyundai service family. Thank you again and have a great day! Nate Sanchez Service Director Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your experience! We’re happy to hear everything went smoothly and that our team delivered timely, friendly, and helpful service. We truly appreciate your trust and look forward to taking care of all your future maintenance and repair needs. — Aiman Saleh, General Manager

Vallejo Hyundai responded

Hello April Powell, Thank you so much for your positive review and for choosing Vallejo Hyundai to service your vehicle. I’m glad to hear that your experience was excellent and that Jordan took great care of you. We strive to provide exceptional service to every guest, and it’s rewarding to know we met that standard with your visit. We truly value your business and look forward to building a long-term relationship as your trusted service team. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again and have a great day! Sincerely, Nate Sanchez Service Director Vallejo Hyundai