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Nathan Swan
Nathan Swan at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Nathan Swan | Page 3

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Nathan Swan

May 19, 2025

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Employee Rating

I had an engine light and it turned out that they had to order a part. They got it done in a timely manner. I am always impressed by the work they do. Nice folks to work with! More

by Lynette Meinholz
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 19, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

May 02, 2025

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Employee Rating

Very good service and communication are very good too, nice space to wait until the car is ready More

by MAGOCACHI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor

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May 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

April 27, 2025

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Employee Rating

Dealers very professional and the employees are friendly and are willing to answer any questions you have More

by THUMPER_53597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen, Rachel Svetlik , Jessica Minor

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Apr 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

April 14, 2025

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Employee Rating

I have always brought my vehicle here for regular maintenance as well as repairs when needed. Very customer friendly and always helpful when questions arise regarding my vehicle. More

by JEFFJACKSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Aly Mohr

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Apr 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

April 11, 2025

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Employee Rating

Very nice workers. and very clean. I really like it there every one is very friendly More

by AngelMary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor, Deven Kulp 5 stars

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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

April 11, 2025

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8000 maintenance done thoroughly and in a timely manner. Service Tech kept me informed with video, which I appreciate! More

by conniet03
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

April 08, 2025

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Employee Rating

Good customer service was excellent, work was done completed when said. Always have been reliant. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor

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Apr 08, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

April 04, 2025

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took a little longer than expected, but service was friendly, clear and got her done right. would recommend More

by logan26
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: nate

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Apr 04, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

March 31, 2025

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Employee Rating

Advisor did a great job communicating with me about my vehicle. The wait time was not terrible. More

by NADIA.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor

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Apr 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

Gets the job done and a decent time. Advisor does a great job communicating with me about my vehicle. More

by NADIA.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor

Report | Print
Apr 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

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