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Nathan Swan
Nathan Swan | Page 4
Service Advisor
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718
41 Reviews
41 Reviews
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41 Reviews of Nathan Swan
March 21, 2025
Took 3 days to complete MOST of the repairs. Still can't have passenger because of defective seat belt that can't get parts for but that's not the dealerships fault. Tire pressure overfilled b Still can't have passenger because of defective seat belt that can't get parts for but that's not the dealerships fault. Tire pressure overfilled by 6 lbs, no excuse for that. Then I couldn't find my car & wandered angrily around the lot looking for it. Rep said to push the panic button . . . seriously? Finally found in front lot with vehicles for sale. Really should know where they park vehicles for pickup. Then I had to take it back 2nd time for STILL defective tire sensor. After picked up the first time realized that steering wheel & seat heater no longer working (fine before it went in) . They claimed it couldn't have been anything they did (I call xx) & cost me ANOTHER $450. I will never go this dealership again (except for when seat belt comes in because it SHOULD be warranty) unless I have no choice. I'm looking for another local dealership for my next Jeep Cherokee purchase; if none around I will buy something other than Jeep. More
by pam32
Verified Customer
March 20, 2025
Great service all times thanks for your support great service manager always great people even one thank you very much service manager always great people even one thank you very much More
by Ash62
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor
February 26, 2025
In the 30 years I have been driving, the service team at RD has been the best I’ve ever worked with. I will continue to give my business to the RD service team as long as I live in this area. Sales team RD has been the best I’ve ever worked with. I will continue to give my business to the RD service team as long as I live in this area. Sales team not so much. As my previous lease was about to expire, I was exploring options to buy or refinance. The salesman pushed for another lease, which I did not want, and offered few options. More
by steve_j_delgado
Other Employees Tagged: Aly Mohr
February 23, 2025
Thanks for your high quality fast service! I like car wash service after oil change. I like car wash service after oil change. More
by JHOH
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor
February 15, 2025
Very pleased. With the video he sent me on my car very helpful thank you. With the video he sent me on my car very helpful thank you. More
by BJHNS1958
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor
February 10, 2025
Very friendly staff. Comfortable waiting area. Very informative of things that need to be done with your vehicle. Comfortable waiting area. Very informative of things that need to be done with your vehicle. More
by RICKYB61
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen
January 31, 2025
I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car darrow techs have been friendly and have had no complaints about the work done on my car More
by Dottie
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Aly Mohr, Chris Ziegler, Rob Jensen , Jessica Minor
January 31, 2025
Everyone is friendly the service is great nice lounge with treats.1 thing car wash could better. But over u guys are a 10 thank you with treats.1 thing car wash could better. But over u guys are a 10 thank you More
by JONVALDEZ576
Other Employees Tagged: Aly Mohr, Chris Ziegler , Jessica Minor
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