Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins | Page 4

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Nathaniel Jenkins

May 13, 2026

Dealership Rating
Employee Rating

Things took longer than I thought they should, but the end result was the repairs were made and everything turned out well. More

by briants21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2026

Dealership Rating
Employee Rating

Took 3 visits, six hours over 1 week to correct inoperable windshield wipers, should not have taken so long More

by ishelq
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

May 11, 2026

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 29, 2026

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I was scammed Came in for 20k maintence. Which is free. He said I was a couple week past the expiration date. He said there's no 'grace' period. I go home. Google it. And of corse Toyota has More

by nlysl
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

April 27, 2026

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Employee Rating

They took good care of my car. It had a check engine light on due to some coolant valve issue and I got it fixed with the help from them and also they dropped me and picked me up w More

by Vinodh.vinpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Apr 27, 2026

Heiser Toyota responded

It’s great to hear we were able to fix the coolant valve that caused your Toyota RAV4’s check engine light and have it running smoothly again. Thank you for mentioning our drop-off and pick-up service and for the five-star rating. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2026

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Employee Rating

The service was great. Everything was explained to me also The waiting room was neat and clean More

by mardoug
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

April 20, 2026

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Employee Rating

It was like a breeze. I enjoyed the waiting area and complimentary car wash. Thank you! More

by ALIOSHA_ALIONA
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Apr 20, 2026

Heiser Toyota responded

Thank you for sharing that your visit was effortless and that our waiting area and complimentary car wash enhanced your service experience. It’s great to know your Toyota Corolla Hybrid received attentive care without delay. We look forward to welcoming you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2026

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Employee Rating

Nathaniel was courteous, patient, informative, and very helpful. We appreciate Heiser serving my vehicle on an emergency walk-in. More

by herdesq
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Apr 18, 2026

Heiser Toyota responded

Thank you for sharing your experience. We’re glad Nathaniel provided courteous, patient, and informative support during your emergency walk-in service for your Nissan. Please reach out if you need assistance again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

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Employee Rating

Best experience I've ever had. Nathaniel was the most polite reassuring caring respectful associate in the building. He needs a raise it's well beyond deserved. More

by amirrahchapman2002
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Apr 08, 2026

Heiser Toyota responded

Thank you for your kind feedback. We’re delighted Nathaniel provided such polite and reassuring service. It was our pleasure to care for your Ford Escape, and we look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

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Employee Rating

Nate was awesome! He was able to get me in and out and also addressed all my concerns. He took the time to check in with me before my vehicle was ready. Great service More

by m_yang89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Heiser Toyota responded

Delighted to see your five-star rating. We’re glad Nathaniel could address all your concerns and complete service on your GMC Sierra 1500 swiftly. We appreciate your trust and look forward to serving you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

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Employee Rating

They were very informative. Very nice & I will definitely recommend them to other people & I will go back there myself ! More

by 97cutlassgirl
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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