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Neal Watson
101 Reviews
I have been a Ford Service Advisor for many years and enjoy helping people with their Ford product. I am here Monday - Friday and lead our Mobile Tech Van for the Service Dept. My goal is to assist with completing as many Ford Recalls as I possibly can and provide customer's the convenience of coming directly to their home or place of work. Feel free to contact me direct if you have a Recall on your Ford or just need basic maintenance, and I will get you scheduled!
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
Specialties & Trainings
Ford Service Advisor
101 Reviews of Neal Watson
November 11, 2021
Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up. overall!!! I Will continue to bring my fords to you all! Thank you, keep it up. More
by Snls32898
Other Employees Tagged: Greg Early, John Raster, Matthew Wymer , Stacey Krafft, Ronald Laurent, Chad Morber, TJ Schmidt, Sandy Seward, Sydney Smith, Dustin dews
Verified CustomerOctober 20, 2021
Good friendly stuff, needs all services men to be more knowledgeable than only the 65 years old advisor, who is the best when we got leak in their accomplishments of recall they didn’t able to do the reca knowledgeable than only the 65 years old advisor, who is the best when we got leak in their accomplishments of recall they didn’t able to do the recall in such proper manner,but the advisor did next day , means more delay and waste time to us &them. Thanks More
by Dr.saad2006
October 07, 2021
Great service! Had my escape in for mechanical issues after my accident and they were very helpful and genuine. Gave me a rental car for a few weeks which I thought was very convenient it was all on site after my accident and they were very helpful and genuine. Gave me a rental car for a few weeks which I thought was very convenient it was all on site. 5 star experience!! More
by Snls32898
Other Employees Tagged: Mike Hamilton, John Raster , Bob Edwards Jr., Steven Hanback, Sean Johns, Michael Sensmeyer, Sandy Seward, Sydney Smith, Cody Stefanus
September 18, 2021
Great customer service, they went above and beyond to get my kiddo’s car repaired before she left for college. I can not even express how grateful I am, one less thing this Mom has to worry about my kiddo’s car repaired before she left for college. I can not even express how grateful I am, one less thing this Mom has to worry about More
by Brenda
Other Employees Tagged: Jenn Hall
September 01, 2021
Came in for a simple key programming. Ended up needing a new "brain" / "computer". My vehicle was not presenting any typical signs of failure. Had everyone stumped for over a week. Several hotline support new "brain" / "computer". My vehicle was not presenting any typical signs of failure. Had everyone stumped for over a week. Several hotline support tickets to main Ford Service, they got it figured out. Kept me in loop, and worked my car in when and where they could around cars that had been there longer then mine. More
by Drsgirl19
Other Employees Tagged: Jenn Hall , Tailor Barnes, Mike Konersmann, Michael Sensmeyer, Nick Stanley, Santiago- service.
August 07, 2021
Great work , did a complete engine swap under warranty in less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... less time than originally quoted. Dropped vehicle off and it took two days to get a call with what was needed. Seems they are like everyone else.... needing people. More
by jc10220
July 16, 2021
Dealership did a great job getting the cars problem diagnosed had to order part it was fast they called that afternoon to let me know it was in went the next day and had it put onservice was great like diagnosed had to order part it was fast they called that afternoon to let me know it was in went the next day and had it put onservice was great like always More
by FLYFISHING93
Other Employees Tagged: Michael Wilhite
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