Nebi Denic | Page 2

Love how everyone work here ! They did everything what they can to get me in my new car! Thanks to Sandi thank to everyone They did everything what they can to get me in my new car! Thanks to Sandi thank to everyone More

by ALEKSANDRA.CHADIEV Verified Customer Verified Customer

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Would never recommend. I bought a car from here a couple weeks ago that had a check engine light on. I was told it was an evap sensor and that the part was on order so th I bought a car from here a couple weeks ago that had a check engine light on. I was told it was an evap sensor and that the part was on order so they would take care of it, no problem. I even signed something saying they would take care of it and they would reach out. Weeks went by without hearing so I scanned the car myself and it was a cylinder three misfire. Whoever is diagnosing cars at this dealership should stay away from cars if they read this code as an evap sensor. Either that or they knew and lied to my face. I am thinking it was the latter since I reached out multiple times and have been ignored on text, email and phone call. Here I am weeks later, spent a couple hundred dollars working to fix the problem and haven’t solved it yet so I will probably have to take the car in. It is very clear to me that these guys only care about making a sale and do not care for their customers. Finance manager, Rich was a nice guy. More

by Jkolner825 Verified Customer Verified Customer

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Excellent customer service with attention to details. We we’re immediately greeted at the door and taken cared of. The sales process was easy and our sales representative, Tyler Stein, worked diligently t We we’re immediately greeted at the door and taken cared of. The sales process was easy and our sales representative, Tyler Stein, worked diligently to match our desired price point of the vehicle. The vehicle itself was superb and immaculately clean.I strongly recommend to check Volkswagen of Gurnee More

by SV Verified Customer Verified Customer

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My car buying experience was easy and hassle free, I am pleased with my purchase pleased with my purchase More

by CLEVELAND_PAULA Verified Customer Verified Customer

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It was my first time buying a car and the staff was patient with my family and I. The only things I did not like was a new paint job warranty added on that I did not ask for. The seller said that the c patient with my family and I. The only things I did not like was a new paint job warranty added on that I did not ask for. The seller said that the car went through the dealer place’s inspections and should be fine but when I had the car checked by a car repair shop they told me I needed about $2,000 in future repairs. It’s still in my budget but I wish I knew beforehand. Otherwise I’m very happy I bought my first car here! More

by ZETHHICHIGOLOVER Verified Customer Verified Customer

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They are not polite, cheat, lie, disregard the customer, add products from other companies without knowing what it is. On two suggestions I disagreed because they didn't tell me what it was (I have these s add products from other companies without knowing what it is. On two suggestions I disagreed because they didn't tell me what it was (I have these suggestions) they added $ 980.00 on one and $ 475.00 on the other. It was said that the bill will not be in and when I got home they gave me $ 475.00 without my consent and they didn't give me the car history, when I showed it I had to sign it, but I didn't see all the cards. I was told that I would get a complete set as it was printed. I did not get . All the time I felt the mocking looks and laughter of 3 men where the manager was sitting. My personal data was transferred to LoJack from which I received the notification. So far, no one has explained to me what I was credited with, what it is, what are my consequences. I don't have a car history. I made a mistake that I went there, and with so much of my experience with car dealers, I did not meet so lamely treated. Edward More

by EDWARDKOSIK Verified Customer Verified Customer

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Bad service poor attention bad administration management really bad very slow service not good at all really bad very slow service not good at all More

by MAC.73NB Verified Customer Verified Customer

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They lost one of my keys, they promise to send next day never received no key.I call every day they want answer my calls. Not a place to buy a car, very very unhappy with the deal. never received no key.I call every day they want answer my calls. Not a place to buy a car, very very unhappy with the deal. More

by CDOGG8643 Verified Customer Verified Customer

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Ron worked with us beyond closing time to get us our dream truck! We did not feel pressured in any way and got a great deal! dream truck! We did not feel pressured in any way and got a great deal! More

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Great place to buy a vehicle, helped me pick a car I liked and worked with me to get it in my budget. liked and worked with me to get it in my budget. More

by CARRASCO879 Verified Customer Verified Customer

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