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Nebi Denic
33 Reviews
Dealership Experience
4 yrs, 1 mo
Industry Experience
20 yrs
Languages Spoken
Serbian
33 Reviews of Nebi Denic
September 22, 2022
Unorganized. Poor communication and unhelpful with issue concerning brand new Atlas. Felt that I was not helped properly. Poor communication and unhelpful with issue concerning brand new Atlas. Felt that I was not helped properly. More
by c_meyer19
Verified CustomerOther Employees Tagged: Ron Monaco, Bill Summer
September 15, 2022
The experience was very fast! They took good care of us and gave us the best deal they could. The saleswoman and manager were not pushy and thought of us first! They took good care of us and gave us the best deal they could. The saleswoman and manager were not pushy and thought of us first! More
by DARLINEALONSO
Other Employees Tagged: Tricia Cruz
September 13, 2022
The salesman was very helpful and informed me of a lot of different features that was included with my truck. different features that was included with my truck. More
by SONS
Other Employees Tagged: Sandi Negrau
September 02, 2022
Purchased a new vehicle that I was informed by salesman was equipped with a safety feature. After purchase (same day) I realized it did NOT have the feature installed and contacted the dealership the next was equipped with a safety feature. After purchase (same day) I realized it did NOT have the feature installed and contacted the dealership the next day. Asked to speak with general manager but was only able to speak with sales associate. I communicated that, due to the circumstances (which also involved inaccurate information on VW's corporate website) wanted to exchange the vehicle for a different model. I received an unclear response from the sales associate and decided to visit the dealership in-person. I was initially told the deal would be "unwound" and I could shop for another new vehicle. Believing that the dealership was going to work with me, I selected another vehicle. After selection I was presented with new paperwork showing they were attempting to take the new vehicle back on "trade" (with a loss of several thousand dollars). After repeated back-and-forth with the sales associate and the sales manager I was able to walk the deal back. I realize unwinding vehicle sales is voluntary for the dealership, however after I was informed they would do this I should not have been bait-and-switched into a deal that did not honor what they had promised. This is unfortunate as I will be purchasing another VW in the coming weeks and would have taken my business back to Gurnee VW if things were handled in a responsible and ethical manner. More
by GurneeVW2022Purchase
Other Employees Tagged: Sandi Negrau
September 02, 2022
kind salesman, no pressure, helpful, great selection of cars, would recommend to friends and family cars, would recommend to friends and family More
by CATHERINE.SHERWOOD96
Other Employees Tagged: Sandi Negrau
August 28, 2022
Coming to this dealership was a fantastic decision, my salesman was very professional and I felt very comfortable working with him. Everything went quickly and very smooth, I appreciated that as well. I salesman was very professional and I felt very comfortable working with him. Everything went quickly and very smooth, I appreciated that as well. I would highly recommend this dealership More
by SYLVESTERKATRINA
Other Employees Tagged: Ron Monaco
August 27, 2022
Very prompt and courteous assistance. Sandi was very personable and helpful in locating the car we wanted. Sandi was very personable and helpful in locating the car we wanted. More
by DONGAR12
Other Employees Tagged: Sandi Negrau
August 25, 2022
Great place! Don’t judge it off Bill in service. He is unfriendly and it’s unfortunate because everyone else is very helpful and great to work with. Don’t judge it off Bill in service. He is unfriendly and it’s unfortunate because everyone else is very helpful and great to work with. More
by User
Other Employees Tagged: Sandi Negrau, Bill Summer
August 17, 2022
Finance guy had wrong price on car. Tried to charge me more for it. He messed up all the numbers. He DOUBLED the tax. Tried to add an extra fee. Screwed all the paper work, had the wron Tried to charge me more for it. He messed up all the numbers. He DOUBLED the tax. Tried to add an extra fee. Screwed all the paper work, had the wrong name of the car, my address wrong. Look over all the paperwork and make sure all the numbers are correct when buying a car from this place. I would recommend finding another dealer! More
by JJWARD01
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