Ned Alnuaimi

Ned in sales was fantastic—quick, friendly, and made the process completely transparent with no surprises. Unfortunately, the finance experience was disappointing. Although I was given electronic copies of process completely transparent with no surprises. Unfortunately, the finance experience was disappointing. Although I was given electronic copies of all the paperwork, I was never shown nor given a copy of the loan contract, and only saw it after requesting it from my bank five days later. I then found out the loan amount was almost $2,400 higher than what was agreed upon and signed by both parties, and the APR was 0.24% above what was mentioned when I asked during the signing process. Requesting explanations from finance didn’t lead anywhere, however they did agree to refund the overcharges, which I am told will take 4–6 weeks to be received. Sales gets top marks, but the finance side needs serious improvement. Also, they offered free delivery. This was a nice touch; however, the gentleman who drove the car to my house apparently had been at some kind of construction site prior to getting into my new car. He left copious amounts of white chalky dirt all over the driver's side floor. When I sent a picture to Ned, he promised a free car wash on my next visit to compensate. The next day, I also noticed a small hole on the bottom of the front passenger's side bumper. I also informed Ned about this (with picture). He said he never saw it, and it wasn't in any of the pictures they had of the car. He said it will be up to the service department to determine if this is something they will repair. To be continued... More

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Ned was very kind and knowledgeable, he did a very good job finding us the perfect car! job finding us the perfect car! More

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A warm welcoming, thank you Carmen Diodonet my new dealer. It was a pleasure. First time buyer and now a loyal customer. dealer. It was a pleasure. First time buyer and now a loyal customer. More

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Bever Toyota in St. Augustine truly proved they are the best in the nation! ⭐⭐⭐⭐⭐ Just purchased my new Corolla Cross Hybrid with the help of Ned, and I have to say—he i Augustine truly proved they are the best in the nation! ⭐⭐⭐⭐⭐ Just purchased my new Corolla Cross Hybrid with the help of Ned, and I have to say—he is the best salesperson I’ve ever met! Knowledgeable, friendly, and genuinely caring, he made the whole process smooth and enjoyable. We are so happy with our experience and will definitely come back to Bever Toyota again and again. I highly recommend them—100% satisfied and 5 stars all the way! 🌟 More

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Great customer service experience and flexibility in working with me to stay within my budget and meet all of my needs. I was looking for one specific model, and color, and they made it happen. working with me to stay within my budget and meet all of my needs. I was looking for one specific model, and color, and they made it happen. More

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Med was extremely helpful in the purchase of our 2022 C-HR. His knowledge and professionalism was very helpful in making the decision to buy. This was our second vehicle to buy from Ned this year. C-HR. His knowledge and professionalism was very helpful in making the decision to buy. This was our second vehicle to buy from Ned this year. More

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Thanks Ned for helping us with buying a car, amazing customer service! Very informative and helpful. customer service! Very informative and helpful. More

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Great dealership with great deals, would recommend anyone to buy a car here in the future! to buy a car here in the future! More

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Ned was great! He worked with me to get to a good deal and even came in on his day off to complete the deal! Thank you! He worked with me to get to a good deal and even came in on his day off to complete the deal! Thank you! More

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NED it's was so nice to us and help us a lot we are so happy with our new truck I will really recommended him ☆☆☆☆☆ happy with our new truck I will really recommended him ☆☆☆☆☆ More

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