After playing the games back and forth it was better.
I was supposed to get a ball mount and was told “we never give those out” even though it was in the package.
I was supposed to get a ball mount and was told “we never give those out” even though it was in the package.
More
by bhaught_4
Verified Customer
Verified Customer
Sep 30, 2023 -
Toyota of Rockwall responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
We had a very easy transaction and we never felt
pressured to make any purchases. All the staff were very helpful.
pressured to make any purchases. All the staff were very helpful.
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by Frmanalac
Verified Customer
Verified Customer
Other Employees Tagged:
Oscar Boyd, Jacob MCain
Sep 15, 2023 -
Toyota of Rockwall responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I recommend Jacob in sales.
He was easy to talk to and we did not feel pressured at all.
He was easy to talk to and we did not feel pressured at all.
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by Frmanalac
Other Employees Tagged:
Oscar Boyd
Sep 15, 2023 -
Toyota of Rockwall responded
It's fantastic to hear that Jacob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!
My salesman when why above in service.
Really appreciate everything he did thanks again for your service
Really appreciate everything he did thanks again for your service
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by Tommystokes
Sep 15, 2023 -
Toyota of Rockwall responded
Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great people who tried hard to make the process seamless.
Had a very short timeframe to get 2 new cars bought and prepped as they were being delivered.
Had a very short timeframe to get 2 new cars bought and prepped as they were being delivered.
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by richardandro
Verified Customer
Verified Customer
Other Employees Tagged:
James Brown
Sep 05, 2023 -
Toyota of Rockwall responded
Thank you, Richard, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicles. We truly appreciate your feedback!
The process was smooth and fast.
They made sure to show me exactly what I wanted.
They made sure to show me exactly what I wanted.
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by maribelcova72
Other Employees Tagged:
Kyle Rockwall
Aug 28, 2023 -
Toyota of Rockwall responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Everyone is very helpful and friendly
, and made the
process as painless and easy as possible.
process as painless and easy as possible.
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by salomona.mendoza
Verified Customer
Verified Customer
Other Employees Tagged:
Oscar Boyd, Becca Scott
Aug 27, 2023 -
Toyota of Rockwall responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience.
We will share your comments with our team, and we look forward to working with you again.
We had a great experience leasing our new Toyota Corolla
Cross LE from Toyota of Rockwall.
Cross LE from Toyota of Rockwall.
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by MKBerry
Verified Customer
Verified Customer
Other Employees Tagged:
Oscar Boyd, James Brown
Aug 03, 2023 -
Toyota of Rockwall responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!
We ❤️ Toyota of Rockwall!
The folks there, in all of the departments, are smart, friendly, fair, and very interested in their customers having good experiences. Ours certainly
The folks there, in all of the departments, are smart, friendly, fair, and very interested in their customers having good experiences. Ours certainly was good! In this post-pandemic era, you have to wait for your dream car to be located and shipped. They are great at locating your car, getting it into the dealership, and keeping you informed as they do it. We are delighted with our new Corolla Cross LE, with our salesman Nehemias Lopez, with our finance manager Oscar Boyd, and with all of the staff at Toyota of Rockwall. We already know we love the garage folks, they serviced our Prius there before. We recommend the dealership highly!!
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by MKBerry
Other Employees Tagged:
Oscar Boyd
Jul 31, 2023 -
Toyota of Rockwall responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.
Excellent car buying experience.
No pressure and Neiamias and both James were very easy to work with.
No pressure and Neiamias and both James were very easy to work with.
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by Csmcgibbon
Verified Customer
Verified Customer
Other Employees Tagged:
James Brown, Scott Smith
Jul 27, 2023 -
Toyota of Rockwall responded
It's great to hear that Nehemias and James was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!
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