Nehemias Lopez
Nehemias Lopez at Toyota of Rockwall

Nehemias Lopez | Page 8

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.7
113 Reviews

Languages Spoken

Spanish Spanish

4.7

113 Reviews

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113 Reviews of Nehemias Lopez

March 27, 2024

Dealership Rating
Employee Rating

Deceptive sales tactics by the salesman. Kept adding charges (almost 2k) on top of the advertised car price even though the ad said no dealer add-on. First brought the Invoice showing $199 More

by Syedizhar76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin

Mar 31, 2024

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Mar 31, 2024

Syedizhar76 responded

Thanks for responding and showing that you care. I would advise against these deceptive practices that turn off customers. I would advise the management to train the staff better and stop with these unfair tricks. We all work hard to earn our money and shouldn’t be taken advantage of like this.

Mar 31, 2024

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 08, 2024

Dealership Rating
Employee Rating

This was my first Toyota, Our sales person was very helpful and answered all my questions!! He assisted in finding a car with all of the extras I wanted! I am very happy with Toyota of Rockwall. I w More

by HAPPYTACRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Mar 08, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

Dealership Rating
Employee Rating

I enjoyed working with the sales and finance team at Toyota of Rockwall. I really like my new car. More

by Meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd

Feb 07, 2024

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service during the purchase of your new vehicle. We thank you for choosing Toyota of Rockwall!

February 01, 2024

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Employee Rating

Toyota of Rockwall is our preferred dealership. Makes buying a car easy and less stressful. More

by NIELSENROBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , Oscar Boyd

Feb 02, 2024

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you with your new vehicle and that you had such a positive experience.

January 22, 2024

Dealership Rating
Employee Rating

The salesman was knowledgeable, answered all my questions, and was very accommodating. Everyone I came in contact with was very friendly. Two of the sales managers came out, introduced themselves More

by S Dunivent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy , Oscar Boyd, Josef Casares

Jan 23, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2024

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Employee Rating

Great customer service both Nehemiah and Samuel were very helpful. I got a great car and I’m satisfied! More

by JANIKASUCCESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Toyota of Rockwall responded

We are very happy to hear that Nehemias and Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

Dealership Rating
Employee Rating

Drove 2hrs to this place to buy a car to put up for sale on cars.com and after 3hrs of preparing the paperwork, I was told the car had not been inspected so they will give me call when it is ready. They did More

by Ric
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Dec 24, 2023

Toyota of Rockwall responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 24, 2023

Toyota of Rockwall responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 09, 2023

Dealership Rating
Employee Rating

Team was absolutely phenomenal from start to finish. They helped me get into the car I wanted and were extremely helpful and genuine throughout. Will definitely be doing business with them again. Thank More

by castanonrocky90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Brown

Dec 11, 2023

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 08, 2023

Dealership Rating
Employee Rating

The tactics that the salesmen used were very obvious! ! Worse car buying experience of my life! Still cannot enjoy the car because I felt like I got totally screwed in every way!! If I could do it all ove More

by melodyta56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Brown

Dec 12, 2023

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 12, 2023

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 06, 2023

Dealership Rating
Employee Rating

Best experience ever! Our car buying was quick and easy. Everyone was so helpful and nice. I recommend Nehemias and Oscar. 👌👌 More

by rachelpierce53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isai Nieto , Oscar Boyd

Dec 06, 2023

Toyota of Rockwall responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nehemias, Oscar, and our team, and we look forward to working with you again.

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