Neil Downing
Neil Downing at Rye Subaru

Neil Downing

Sales Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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5.0
150 Reviews

Dealership Experience

37 yrs

Industry Experience

37 yrs

Languages Spoken

English English

5.0

150 Reviews

Write a Review

150 Reviews of Neil Downing

September 18, 2025

Dealership Rating
Employee Rating

This is the 4th lease with the dealership & I expected the best price available from them. The process was very time consuming to compare pricing with other dealerships & then after go back there with my More

by BRUNO1720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Rye Subaru responded

We're sorry that you didn't have a 5-star experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 18, 2025

Dealership Rating
Employee Rating

Neil was great. Answered all questions and very informative. Would buy another car from him. More

by DSBNCB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Noe

Sep 19, 2025

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Neil and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2025

Dealership Rating
Employee Rating

Always great service with Neil. He keeps the process easy and comfortable. Very happy with my car. They have a great team. More

by VICTORIAMDIAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2025

Dealership Rating
Employee Rating

The directions and explanation of the new lease were very clear. The time it took to pick up the new car was short. It was a very efficient process. More

by SID.BURKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe

Sep 01, 2025

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 16, 2025

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Employee Rating

Very knowledgeable, responsive, pleasant. They make it so easy to get a car. I will come back. More

by cjweiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2025

Dealership Rating
Employee Rating

THIS IS OUR THIRD SUBARU THAT WE PURCHASED AT RYE SUBARU. WHEN SOMETHING IS GOOD, YOU KEEP GOING BACK.THEY ARE LIKE FAMILY. More

by BIGTSNOOPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Garry Davis

Jul 21, 2025

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 07, 2025

Dealership Rating
Employee Rating

Absolutely excellent dealership with exemplary customer service. Neal and his team are first notch and spent a ton of time explaining the vehicle both pre-and post sale. They actually went out of their way More

by ARTHUR19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe

Jul 08, 2025

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

July 05, 2025

Dealership Rating
Employee Rating

The people we met at Rye Subaru have been all professional, courteous, and friendly. In addition, the offices of this dealership are very clean and attractive. Our overall experience has be More

by DORU.DAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2025

Rye Subaru responded

Thank you so much for choosing Rye Subaru! Please let us know if we can be of any more assistance.

June 30, 2025

Dealership Rating
Employee Rating

Very nice people, easy dealer to work with. Will buy my next Subaru from Rye Subaru More

by Michael M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe

Jun 30, 2025

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 21, 2025

Dealership Rating
Employee Rating

Great experience. No surprises. Mr. Downing was thorough and remembered the little things. I always received a prompt response to any question as well. It is a ver More

by MANDREAJM
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jun 21, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

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