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Neil Downing

Overview Reviews (187) Inventory (155)

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Neil Downing

Neil Downing | Page 16

Sales Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

Contact Me

5.0

187 Reviews

Overview Reviews (187) Inventory (155)

Dealership Experience

38 yrs, 2 mos

Industry Experience

38 yrs, 2 mos

Languages Spoken

English

5.0

187 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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187 Reviews of Neil Downing

September 27, 2021

Dealership Rating

Employee Rating

I still can not get an answer that makes sense on why the perfectly tuned radio in my vehicle is now in and out and static ridden. Had the vehicle there twice to no avail. am I really supposed to accept tha perfectly tuned radio in my vehicle is now in and out and static ridden. Had the vehicle there twice to no avail. am I really supposed to accept that i have one more year on the lease and I can't have a radio that is performing ? More

by EGDANCE1

Verified Customer

Friendliness

Recommend Dealer

Oct 14, 2021 -

Rye Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

September 22, 2021

Dealership Rating

Employee Rating

The sales and financial department was very good they knew the product and where very helpful I give them a A + knew the product and where very helpful I give them a A + More

by MARYELLENCUNNINGHAM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 22, 2021 -

Rye Subaru responded

Thank you so much, Mary Ellen, for choosing Rye Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 16, 2021

Dealership Rating

Employee Rating

Friendly professional staff from sales to service. Always keeping you informed of your vehicle status. Always keeping you informed of your vehicle status. More

by BARRYWYMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Nausch, Garry Davis , Annie Amorosana, Veronica Carosella, Casey Cochran, Eric Pagan, Anthony Smith

Sep 17, 2021 -

Rye Subaru responded

Thank you for your business, Barry! We appreciate you taking the time to leave us this great five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2021

Dealership Rating

Employee Rating

6th vehicle from Rye Subaru. We have only had good experiences with sales and service. experiences with sales and service. More

by LF

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Garry Davis

Sep 14, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us and for being a loyal customer . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2021

Dealership Rating

Employee Rating

Very friendly and extremely helpfulThey made sure that I Very friendly and extremely helpful They made sure that I was in a loaner car and they kept me updated on when my car was ready Very friendly and extremely helpful They made sure that I was in a loaner car and they kept me updated on when my car was ready More

by LIA330

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 25, 2021 -

Rye Subaru responded

We appreciate your business and our team looks forward to serving you again soon!

Aug 28, 2021 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2021

Dealership Rating

Employee Rating

Always get the job done right the first time. Serviced many vehicle’s with them and never and issue. Always keep you informed of your vehicles status. many vehicle’s with them and never and issue. Always keep you informed of your vehicles status. More

by BARRYWYMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Louis Rivera, David Nausch, Garry Davis , Annie Amorosana, Veronica Carosella, Casey Cochran, Eric Pagan, Anthony Smith

Aug 24, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 19, 2021

Dealership Rating

Employee Rating

neil downing was great before, during and after the sale,...so was the business manager and the service staff, the job was done thoroughly thank god sale,...so was the business manager and the service staff, the job was done thoroughly thank god More

by maolchoin himself

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 19, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2021

Dealership Rating

Employee Rating

Great experience! Neil and the Subaru team are easy to work with and offer excellent guidance and straight-forward information. The paperwork and financing is also painless with Gary. We are repeat buyers work with and offer excellent guidance and straight-forward information. The paperwork and financing is also painless with Gary. We are repeat buyers here and highly recommend them. More

by BRIAN.J.BRADY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Louis Rivera

Aug 12, 2021 -

Rye Subaru responded

Brian, Thank you for your business and this review. We're happy to hear Neil, Gary and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 10, 2021

Dealership Rating

Employee Rating

Friendly staff. Quality of work and customer service is top notch. Always keeping you informed of your vehicle status. Wouldn’t service my vehicle anywhere else. top notch. Always keeping you informed of your vehicle status. Wouldn’t service my vehicle anywhere else. More

by BARRYWYMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Louis Rivera, David Nausch, Garry Davis, Sebastian Alvarez , Annie Amorosana, Veronica Carosella, Casey Cochran, Eric Pagan, Anthony Smith

Aug 11, 2021 -

Rye Subaru responded

Barry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2021

Dealership Rating

Employee Rating

Neil was very knowledgeable and incredibly ease to work with. He made our purchase of a new car so pleasant and easy. Thank you Neil! with. He made our purchase of a new car so pleasant and easy. Thank you Neil! More

by DEDWARDS10

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Louis Rivera

Aug 04, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru! We appreciate your feedback and five-star rating. We're glad that Neil was able to help, and we hope to see you again!

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