Neil Hoyle | Page 3

Always friendly, timely, informative and accurate (with pricing and service commitments). I have purchased 2 cars here and have all of my vehicles serviced here exclusively (and one vehicle is a Honda pr pricing and service commitments). I have purchased 2 cars here and have all of my vehicles serviced here exclusively (and one vehicle is a Honda previously purchased from another dealer). More

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Bought 8 cars so far from this dealer and have all of Bought 8 cars so far from this dealer and have all of them serviced here all the time. I always get great service at a fair price. Wonderful, friendl Bought 8 cars so far from this dealer and have all of them serviced here all the time. I always get great service at a fair price. Wonderful, friendly staff. I very much recommend this dealer for all of your car needs. More

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I recently purchased my 4th Acura from this dealership and I have to say that their service is top notch. Greg and Sharon do a fantastic job making me feel at home when I visit the dealership, and are al and I have to say that their service is top notch. Greg and Sharon do a fantastic job making me feel at home when I visit the dealership, and are always responsive when I text or email them with questions. It's not a coincidence that I keep coming back both for services and new purchases. More

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Continental Acura has been our service center of choice over the last seven years since we moved to Naperville. After an initial unpleasant experience at the service department, we were recommended to Neil over the last seven years since we moved to Naperville. After an initial unpleasant experience at the service department, we were recommended to Neil who with his diligent attention and customer focus ensured that we retained Continental as our dealership of choice. It has since been a pleasure working with Neil who has ensured that our MDX receives top quality care, from ongoing maintenance services to a couple of warranty repairs that were performed on the vehicle. More

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I finally wanted to take time to sit down and give thanks to Neil Hoyle and Continental Acura. Thanksgiving week I was inquiring about cost for my 2002 MDX timing belt change, which I have always had servic to Neil Hoyle and Continental Acura. Thanksgiving week I was inquiring about cost for my 2002 MDX timing belt change, which I have always had serviced by Continental Acura. I knew this was a major maintenance visit, so I was a bit apprehensive. I did call around for price quotes. Even Continental Honda in Countryside. When I called Neil back and asked him. He told me of upcoming specials that would dramatically reduce the cost, he was very understanding of the cost of this major maintenance, especially with the upcoming Holidays. He kept me updated of the progress and let me know certain parts were not needed which further reduced cost. Though still a big bill Neil helped reduce the cost and that I really appreciate it. Alex Matway was the one who picked me up from my house, she was very cordial and informative when I told her of my MDX being serviced and how I was thinking about buying a new MDX, as we headed towards the dealership, she was pleasant. Thanks to all. More

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I have been going to this dealership since before it moved to Naperville. I ran across this dealership in Lisle when the Acura dealership in Elmhurst (Napleton) tried to tell my wife that a Legend we ow moved to Naperville. I ran across this dealership in Lisle when the Acura dealership in Elmhurst (Napleton) tried to tell my wife that a Legend we owned needed a complete suspension replacement which would have cost several thousand dollars. I could not believe what was then a fairly new car, and one that had seen the dealer in Connecticut )when I was living there) every 5000 miles needed such drastic repair. In the search for a second opinion, I had my wife take the car to Continental, who diagnosed the problem as a wheel alignment. Napleton did not know the car needed a 4 wheel alignment which was the specification on the car, and treated my wife like an airhead, which as an engineer, she definitely is not. Since the day my wife was treated so well at Continental, we have purchased several Acura cars, and followed this dealer to Naperville when it moved there a few years ago. Living in Elmhurst, I pass several Acura dealers, and have one in my own town, that I will not use as long as Continental keeps treating me as a valued customer. From the other ratings on this service, I see several others agree, and when I am in the dealership, I notice that the other customers are receiving the quality care I have come to expect whenever I trek to Naperville for an oil change or other maintenance requirement. More

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Recently I had one of the best experiences I've had to date with Continental Acura. The power was out when I got to the dealership, and the service guys bent over backwards to get me registered, get me a date with Continental Acura. The power was out when I got to the dealership, and the service guys bent over backwards to get me registered, get me a loaner car and get me on my way to work. Neil called me a couple of times with updates and made sure I was informed about what was happening with my car. He's exceptional! I drive from Villa Park to Naperville to get my car serviced at Continental because no one else holds a candle to them! I've also been recommending Continental to a co-worker because of the excellent service I receive. Keep up the good work! More

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We have recently purchased our third Acura from Gregg at Continental Acura in Naperville. I wouldn't go anywhere else. The customer service is above and beyond and they make every effort to insure an enjo Continental Acura in Naperville. I wouldn't go anywhere else. The customer service is above and beyond and they make every effort to insure an enjoyable experience without the "hard sell". They are reliable and straight forward. I feel like a member of the family and will recommend this dealership every time for both sales and service. More

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