Neil Hoyle
Neil Hoyle at Advantage Acura of Naperville

Neil Hoyle | Page 2

Asst. Mgr. - Blue Team

Advantage Acura of Naperville

2275 Aurora Ave
Naperville, IL 60540

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28 Reviews

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28 Reviews

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28 Reviews of Neil Hoyle

July 26, 2016

Dealership Rating
Employee Rating

First Class Sales and Service I've purchased 3 cars in the past 8 years from Continental Acura - the sales team is great (thanks Abe) and the process is efficient and w/out pressur More

by Adam S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Crump, Shirley Defino

Jul 29, 2016

Advantage Acura of Naperville responded

First off, thank you so much for being a loyal customer to our Continental Acura store. This truly makes us happy to hear stories like this. On behalf of our entire staff, we thank you for your business and trust. We look forward in serving you again. Have a good day!

December 19, 2014

Dealership Rating

Seven Acuras and Counting! I have bought seven Acuras from Continental Acura over 10 years and I can always depend upon them to provide nothing short of excellence in everything More

by gtttwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Pew, Chris Papo, Dan Rusmussen, Shirley Defino , Darrin Kuster, Sharon MacDonald

Dec 19, 2014

Advantage Acura of Naperville responded

10 years –– That's so great! We thank you so much for continuing to come back to our dealership. We really appreciate the feedback and for such a kind review. Your words do not go unnoticed. Enjoy your car! We look forward to working with you again. Happy Holidays!

December 18, 2014

Dealership Rating

I keep coming back Whenever I come in I am greeted like an old friend. Chris, Dan, Neil and Barbara are great to work with. I will be back. More

by MJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014

Advantage Acura of Naperville responded

Hi there!! Got the stars all figured out :) Thank you so much for this review, we really appreciate it. It's always nice to hear customer feedback. Have a great day and Happy Holidays!!

Dec 19, 2014

MJG responded

It should have been a 5 star review. I apologize for the error. How do I correct it?

December 17, 2014

Dealership Rating

Best customer service in the industry. Can't give enough praise to the Service Department! I continue to be amazed at the level of customer service, starts with Barb's cheerful greeting an More

by joleneporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Papo, Dan Rusmussen , Barb Converse

Dec 17, 2014

Advantage Acura of Naperville responded

Hi Jolene! Thank you thank you thank you!!! This is such a sweet review, we really appreciate hearing this kind of feedback and personal experiences that our customers have had at our dealership. Our service department is truly great, and Barb is a fantastic asset to the team! We work very hard at giving our customers the best customer service possible and we're glad that you were able to see that. See you at your next service appointment! Happy Holidays!

December 10, 2014

Dealership Rating

Great cars great people Barb is the first to greet me when I come in for a car wash,what joy she is makes me glad my car got dirty. Chris and Neal along with the rest of the More

by Jerry Ongaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Papo , Shirley and Barb

Dec 10, 2014

Advantage Acura of Naperville responded

Hi there Jerry, thanks for writing such a kind review, we really appreciate the feedback. Barb, Shirley, Chris, & Neil are all great members of the team here. We appreciate you providing us with your thoughts and opinions on our dealership and employees. We look forward to working with you again! Happy Holidays!

November 30, 2014

Dealership Rating

Dynamite Staff! I always look forward to a wonderful experience from the Service folks, starting with Barbara and her beautiful smile:) Thanks for always taking gr More

by joleneporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Papo, Dan Rusmussen , Barbara and Shirley

Dec 01, 2014

Advantage Acura of Naperville responded

Thank you for sharing your kind words with us Jolene. Barbara as well as the rest of the service team are all wonderful, wonderful employees and genuinely enjoy helping our customers. We appreciate your feedback. Happy holidays to you as well! This month will surely fly by.

July 07, 2014

Dealership Rating

Excellent Service and Sales From purchasing our three MDXs, two RDXs, one TSX and one RL (several from Greg Pew, to Shirley who greets and gets my car washed, to Neil and Chris i More

by gtttwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Pew, Chris Papo , Barb, Shirley

Jul 08, 2014

Advantage Acura of Naperville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Greg, Shirley, Neil, Chris and the rest of the team were able to satisfy that. Glad to hear that you are consistently impressed with the service we offer here at Continental Acura. If there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Andy Trilla | General Manager | andyt@conacura.com

June 18, 2014

Dealership Rating

Extra mile Neil and Bob went the extra mile to help me with my car today.They gave my car the service that it only Needed. Neil was very helpful with excellent s More

by jeansk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Shannon

Jun 19, 2014

Advantage Acura of Naperville responded

At Continental Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We sincerely appreciate your loyalty to our dealership and are very pleased you enjoyed your experience with Neil and Bob and we hope you will continue to use our dealership for your automotive needs. Thank you for your great review! Take care, Andy Trilla | General Manager | andyt@conacura.com

June 18, 2014

Dealership Rating

Fantastic Service Any issue I have ever had they have been more than helpful. Their dedication and friendliness is the reason why I will purchase my next vehicle from t More

by Bhoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Pew, Chris Papo , Darrin Kuster, Barb, Sharon, Shirley, Raul

Jun 18, 2014

Advantage Acura of Naperville responded

Thanks for taking the time to share with us! I'm very happy to hear we could be of such great help to you. We are dedicated to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Andy Trilla | General Manager | andyt@conacura.com

June 12, 2014

Dealership Rating

Thank You!!! Chris and Neil are always fantastic! They and their teams take great care of My Wife, myself and our 2 TSX's Thanks for the great service More

by Kzinken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Papo

Jun 13, 2014

Advantage Acura of Naperville responded

Hi and thanks for your kind words! We appreciate Chris and Neil as well as the rest of our staff and we are thrilled that they have taken care of you and your wife. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Andy Trilla | General Manager | andyt@conacura.com

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