Neil Hufstetler | Page 2
Service Advisor
Troncalli Chrysler Jeep Dodge Ram
818 Atlanta Rd
Cumming, GA 30040
20 Reviews
Write a Review20 Reviews of Neil Hufstetler
January 19, 2022
Easy transaction from start to finish. They made sure I understood every process and was never rushed understood every process and was never rushed More
Other Employees Tagged: Bill Smith , Glen Ballew, Greg Gantner
May 03, 2019
Great dealership We purchased an almost new Dodge 3500 to tow our camper with. After dealing with another very terrible dealership, Troncalli was a blessing! Royce, Jo We purchased an almost new Dodge 3500 to tow our camper with. After dealing with another very terrible dealership, Troncalli was a blessing! Royce, Joe, and everyone we talked to were wonderful!! They delivered the truck to us, and after delivery we found a few small issues, Neal in service took the truck in, gave us a rental car and had the truck brought back to us 3 days later with every problem fixed perfectly and they had the truck cleaned again! We couldn't recommend Troncalli enough! Great place to buy a car! More
Other Employees Tagged: Royce Worley , Glen Ballew, Joe Scanzano
November 16, 2017
Fast, friendly, and great to deal with! Just traded my 4x2 single cab to get into a used 4x4 crew cab. Tyler was my salesman. He was professional, knowledgeable, and quick. Tye helped get my Just traded my 4x2 single cab to get into a used 4x4 crew cab. Tyler was my salesman. He was professional, knowledgeable, and quick. Tye helped get my deal made and was quick and on top of it throughout! Finance was fast and explained everything in detail. And finally service dept( Thanks Neil, always great to see you!) took care of 2 small issues,fast and done right! I highly recommend giving the folks here a chance to help you out! More
Other Employees Tagged: Tyler Grant , Tye Bergquist, Glenn Ballew
November 08, 2017
Friendly, Professional & Polite! Troncalli Jeep has done an outstanding job training their sales & management team! Wonderful experience from the time we arrived until we purchased Troncalli Jeep has done an outstanding job training their sales & management team! Wonderful experience from the time we arrived until we purchased our vehicle a few days later. This dealership treats you as if you were part of their family. We will definitely be returning customers into the future. More
Other Employees Tagged: Chris Klass
January 12, 2016
Excellent, No Hassle, As Advertised Experience I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My exp I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My experience was excellent with no hassles and as advertised with David and James(Finance Manager). I would recommend Troncalli without any redlservation. A Job Well Done! Additionally, I get my son's jeep serviced there and Neal is one of the best service managers I've ever dealt with. Thank you guys. Tom More
Other Employees Tagged: David Vlaun, James
July 24, 2015
I needed my water pump replaced on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took care of me as if I have been going there for years. The service department was awesome, Neal took the time to make sure I got the service I deserved. I recommend troncalli for sales and service. More
Other Employees Tagged: Tyler Grant , Todd Estes
March 04, 2015
Dissatisfied Customer These guys give me a different number every time I ask about getting the same thing done on a Jeep.One day it is $350 to $485 to $360.I feel like I am These guys give me a different number every time I ask about getting the same thing done on a Jeep.One day it is $350 to $485 to $360.I feel like I am being price gauged.There is no way that a price can change $120 in a day.I started going here after having bad customer service at other places but am regretting the thought of that now.These guys are friendly but should stick to a price and not change it constantly to their customers. More
November 06, 2014
New Ram Truck Bought my new Ram Ecodiesel Quad Cab and the experience was stress free thanks to Bruce Belanger then took it in to the ervice guys to have the tr Bought my new Ram Ecodiesel Quad Cab and the experience was stress free thanks to Bruce Belanger then took it in to the ervice guys to have the trailer brake controller added as it didn't come from the factory with it and they did it in a timely manner. The service team was friendly and the whole dealership is clean and comfortable. Happy I chose Troncalli as my dealership More
Other Employees Tagged: Bruce Belanger, Tye Bergquist
January 03, 2014
Neal's service and approach was outstanding. He went above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he solved all problems timely. I came back the next day to fix a turn signal bulb and Neal was amazing is getting me in quickly and inexpensively. Thanks Neal... More
October 02, 2013
Tyler Grant sold me my Grand Cherokee. He did a great job of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Tr of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Troncalli. Neal Hufstetler takes care of us in the service area. He has great caring for the customer and is well versed in all aspects of auto maintenance. His attitude and service level keep me loyal to the brand and the dealership. It is obvious that Neal is a consummate professional. Well done Troncalli. Thank you!!!! More
Other Employees Tagged: Tyler Grant

