Neil Taylor | Page 5
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
64 Reviews
Write a Review64 Reviews of Neil Taylor
September 30, 2019
Neil Taylor was very knowledgeable about his products and made my repair experience quick and easy. I will continue bring my BMW to his dealership for any repair needs made my repair experience quick and easy. I will continue bring my BMW to his dealership for any repair needs More
August 26, 2019
Neil Taylor My wife and I request Neil every time for our service. He makes drop off and pick up easy. He has always been very professional and he communicates f My wife and I request Neil every time for our service. He makes drop off and pick up easy. He has always been very professional and he communicates frequently with updates. More
July 29, 2019
Neil and the dealership have Always provided excellent svc. Excellent dealership and cusomter service in all aspects. Neil always provides excellent service. We will use Catonsville BMW again to lease another B Excellent dealership and cusomter service in all aspects. Neil always provides excellent service. We will use Catonsville BMW again to lease another BMW next year. More
July 25, 2019
Neil is the best advisor I have ever had in years. Neil has been my advisor for many years. I have an old car, 525i in 2003. This car is like a senior person -- gets sick often. Whenever I go to him, h Neil has been my advisor for many years. I have an old car, 525i in 2003. This car is like a senior person -- gets sick often. Whenever I go to him, he always gives me the best advise. He would let me know what is needed right now and what could be done in the near future.. I truest him. More
April 30, 2019
Excellent Service The service I received was excellent. Neil does a great job getting me in and out quickly and the car is always ready when he tells me. Neil is very p The service I received was excellent. Neil does a great job getting me in and out quickly and the car is always ready when he tells me. Neil is very professional and a pleasure to deal with. He explains all service and options etc. More
March 13, 2019
My experience was very great and smooth!! My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very knowledgeable about BMW and what they have to offer customers. His customer service skills are over the top. Mr. Blackwell listened to what I wanted and worked from there. He was very patient and never pushy. He is by far the best salesman I have experienced from BMW. I have purchased 6 BMW's in the past and never received this type of customer service. Finally, Hassan Kholfi in finance sealed the deal and educated me on packages and coverage I needed. BMW of Catonsville is an Excellent Dealership and very engaged with assisting their customers purchase the car they want. More
Other Employees Tagged: Harold Blackwell, Hassan Kholfi
February 26, 2019
Great service I'm on my 4th BMW and have always worked with Neil Taylor from the service department. I'm keen on communication and he always keeps me up to date and I'm on my 4th BMW and have always worked with Neil Taylor from the service department. I'm keen on communication and he always keeps me up to date and I feel like he's honest with what my vehicle needs service wise without trying to just make a buck. More
November 21, 2018
Great Service I am giving the BMW of Catonsville 5 stars because they Deserve and have Earned it. What makes this place a Great Service Center, Is Trust Worthy, and I am giving the BMW of Catonsville 5 stars because they Deserve and have Earned it. What makes this place a Great Service Center, Is Trust Worthy, and Customer Oriented service advisors such as Neil Taylor. Neil Taylor has always given me Honest and Sound Advice, which benefits the customer and the business. More
October 24, 2018
CHEERS....where everyone knows your name. :) Neil......also known as NORM from Cheers is the BEST. Confident, straight to the point, price conscious and simply a good guy to know and trust when s Neil......also known as NORM from Cheers is the BEST. Confident, straight to the point, price conscious and simply a good guy to know and trust when servicing your BMW. Thanks Neil. See you next service time. Brittany thanks for sharing the munchies as we were starving having missed lunch and awaiting dinner. :) More
Other Employees Tagged: Brittany Hill

