Neil Taylor
Neil Taylor at BMW of Catonsville

Neil Taylor | Page 4

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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3.9
64 Reviews
3.9

64 Reviews

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64 Reviews of Neil Taylor

September 30, 2021

Dealership Rating
Employee Rating

Brittany,my service rep is such a fantastic representative and goes above and beyond to make any appointment fantastic! More

by Mking0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Hill

Oct 04, 2021

BMW of Catonsville responded

Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

September 30, 2021

Dealership Rating
Employee Rating

The best dynamic duo that is in BMW! Brittany Hill and Neil Taylor are the best to work with. When one is busy the other steps in and helps assist with no issues or questions asked. Always very profession More

by Kazzmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Hill

Oct 04, 2021

BMW of Catonsville responded

Hi Kazzmen, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2021

Dealership Rating
Employee Rating

I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very h More

by Gencoupe345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2020

Dealership Rating
Employee Rating

Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More

by LAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2021

BMW of Catonsville responded

Hello, thank you so much for your feedback! Neil will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

November 30, 2020

Dealership Rating
Employee Rating

Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! More

by jonb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 01, 2020

BMW of Catonsville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

October 09, 2020

Dealership Rating
Employee Rating

Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS More

by artistteacherresearcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

BMW of Catonsville responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Have a wonderful day!

August 15, 2020

Dealership Rating
Employee Rating

Great experience At Catonsville BMW. Joe in Sales was excellent and Sam in finance made everything so easy! Definitely would buy from them again. I regularly visit their service dept and I am always sati More

by Jaybeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

BMW of Catonsville responded

Jaybeau, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

January 31, 2020

Dealership Rating
Employee Rating

Neil is a very good service advisor, and easy to work with. I would recommend him to be your service advisor if you own a BMW. More

by Winning2020
Recommend Dealer
Yes
Feb 03, 2020

BMW of Catonsville responded

Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. Safe travels!

November 06, 2019

Dealership Rating
Employee Rating

Awesome When I got into my car on Monday morning the low pressure/do not drive more than 50 miles light greeted me. I drove directly to the BMW Catonsville s More

by LaurieT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 07, 2019

BMW of Catonsville responded

Lauriet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2019

Dealership Rating
Employee Rating

Very good service and good price. Benn was nice and clear he did not push me about anything. It was pleasant experience buying from BMW of Catonsville. More

by Nunna
Recommend Dealer
Yes
Oct 30, 2019

BMW of Catonsville responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

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