Neil Taylor
Neil Taylor at BMW of Catonsville
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Neil Taylor | Page 4

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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5.0
58 Reviews
5.0

58 Reviews

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58 Reviews of Neil Taylor

August 15, 2020

Dealership Rating
Employee Rating

Great experience At Catonsville BMW. Joe in Sales was excellent and Sam in finance made everything so easy! Definitely would buy from them again. I regularly visit their service dept and I am always sati More

by Jaybeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

BMW of Catonsville responded

Jaybeau, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

January 31, 2020

Dealership Rating
Employee Rating

Neil is a very good service advisor, and easy to work with. I would recommend him to be your service advisor if you own a BMW. More

by Winning2020
Recommend Dealer
Yes
Feb 03, 2020

BMW of Catonsville responded

Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. Safe travels!

November 06, 2019

Dealership Rating
Employee Rating

Awesome When I got into my car on Monday morning the low pressure/do not drive more than 50 miles light greeted me. I drove directly to the BMW Catonsville s More

by LaurieT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 07, 2019

BMW of Catonsville responded

Lauriet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2019

Dealership Rating
Employee Rating

Very good service and good price. Benn was nice and clear he did not push me about anything. It was pleasant experience buying from BMW of Catonsville. More

by Nunna
Recommend Dealer
Yes
Oct 30, 2019

BMW of Catonsville responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

September 30, 2019

Dealership Rating
Employee Rating

Neil Taylor was very knowledgeable about his products and made my repair experience quick and easy. I will continue bring my BMW to his dealership for any repair needs More

by Jdrenn
Recommend Dealer
Yes
Oct 03, 2019

BMW of Catonsville responded

Jdrenn, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

August 26, 2019

Dealership Rating
Employee Rating

Neil Taylor My wife and I request Neil every time for our service. He makes drop off and pick up easy. He has always been very professional and he communicates f More

by MikeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019

BMW of Catonsville responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2019

Dealership Rating
Employee Rating

Neil and the dealership have Always provided excellent svc. Excellent dealership and cusomter service in all aspects. Neil always provides excellent service. We will use Catonsville BMW again to lease another B More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

BMW of Catonsville responded

Thank you for sharing your experience, Janet! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

July 25, 2019

Dealership Rating
Employee Rating

Neil is the best advisor I have ever had in years. Neil has been my advisor for many years. I have an old car, 525i in 2003. This car is like a senior person -- gets sick often. Whenever I go to him, h More

by slai
Recommend Dealer
Yes
Jul 26, 2019

BMW of Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you again soon!

April 30, 2019

Dealership Rating
Employee Rating

Excellent Service The service I received was excellent. Neil does a great job getting me in and out quickly and the car is always ready when he tells me. Neil is very p More

by Tyoung301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2019

BMW of Catonsville responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 13, 2019

Dealership Rating
Employee Rating

My experience was very great and smooth!! My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very More

by Chrissy Koulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harold Blackwell , Hassan Kholfi

Mar 15, 2019

BMW of Catonsville responded

Chrissy, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a wonderful day!

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