Nelson Carrero

Nelson was friendly and worked very hard to meet my expectations.. great asset to your dealership expectations.. great asset to your dealership More

by Barbi34479 Verified Customer Verified Customer

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We recently had the pleasure of working with Nelson for our new 2025 Hyundai Santa Fe, and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcom our new 2025 Hyundai Santa Fe, and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm. Nelson was very knowledgeable about the Hyundai Santa Fe lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure—just honest, helpful advice and a sincere desire to help us find the perfect car. Thanks to his help, we drove away in a Hyundai Santa Fe that we absolutely love. The whole experience was smooth, stress-free, and even fun! We highly recommend Nelson to anyone looking for a new car, you won’t be disappointed. More

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Jenkins has NOT followed up to schedule windshield replacement promised at delivery due to a deep scratch on drivers side found on delivery replacement promised at delivery due to a deep scratch on drivers side found on delivery More

by STUGERALD Verified Customer Verified Customer

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Nelson nos atendió muy bien, muy profesional y muy amable, todo fue rápido y salimos muy contentos y satisfechos con nuestro nuevo carro. Lo recomiendo 100 % ☺️ amable, todo fue rápido y salimos muy contentos y satisfechos con nuestro nuevo carro. Lo recomiendo 100 % ☺️ More

by ECHENIQUE0115 Verified Customer Verified Customer

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Nelson was our salesman. The vehicle we purchased was in great condition and the deal felt fair. There was confusion between finance and Nelson about a part of our deal - win The vehicle we purchased was in great condition and the deal felt fair. There was confusion between finance and Nelson about a part of our deal - window tint was offered in the negotiation. But Nelson made sure we got what we negotiated for, very honorable! More

by GFUSANI Verified Customer Verified Customer

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So far my wife and I have been very pleased With our experience with the purchase of our new car, but it doesn’t end there. It’s the services after the purchase that are most important. We set up an app experience with the purchase of our new car, but it doesn’t end there. It’s the services after the purchase that are most important. We set up an appointment for somebody to teach us all the different things that a car will do all the new electronics that was a very pleasant experience and thus far I’ve had one experience with your service department, which also was surprisingly very good experience young lady there made us feel like she really cared More

by RUTH.DEDDO Verified Customer Verified Customer

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Very good experience, everyone was cordial and professional. Thank you I will recommend your dealership. professional. Thank you I will recommend your dealership. More

by DJANTHONY1 Verified Customer Verified Customer

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So far we are happy with the Hyundai that we bought. Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that d Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that day. He just was not listening to me and kept going back to his mgr. to try to get a better price on our trade. He just kept asking me "you like the car, don't you?" There is more to it than that. I also asked Nelson Carrero for the MSRP window sticker because we never got one for our brand new car. He said they tore it in taking it off the car. He said he would try to get one, but I never received it. So I did get one myself, but I had to pay for it. We needed to know what options are on the car. I understand that sales job is to make a sale. But they also have to listen to what their customers are telling them. Otherwise they will not have a happy customer. That's basically where we are at. More

by KAKELLER327 Verified Customer Verified Customer

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My experience with Jenkins was good. There were a few things that needed to be ironed out but after that it was good. There were a few things that needed to be ironed out but after that it was good. More

by CURLY8607 Verified Customer Verified Customer

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It was a great experience and surprisingly quick once we settled on a price. I didn't expect to go home with the car that day as there was a little confusion as to where the car was located. Jenkins Ocala h settled on a price. I didn't expect to go home with the car that day as there was a little confusion as to where the car was located. Jenkins Ocala had it, they got it detailed and I was able to take it home that day. More

by tricia_angell Verified Customer Verified Customer

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