Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 8 mos
Industry Experience
32 yrs, 5 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
March 11, 2016
Amazing experience with staff at Brewster Subaru Such a fun experience buying my new cross trek! Staff was so professional and they also had the best sense of humor. They answered my several questi Such a fun experience buying my new cross trek! Staff was so professional and they also had the best sense of humor. They answered my several questions and made sure I understood the answers. The staff showed such team work. I was given their cards and told to call if I have any questions or concerns. Anthony had a lot of patience with me because I couldn't decide what I wanted. Way to go!!!! More
Other Employees Tagged: Rich Johnson , Jenn Brown, Anthony Pilla
March 10, 2016
Wonderful experience! Everyone at this dealership has gone above and beyond the call of duty from the general manager down to the service people. Anthony P, my sales repre Everyone at this dealership has gone above and beyond the call of duty from the general manager down to the service people. Anthony P, my sales representative took all the stress out of buying a new car! He was very attentive and made sure all my needs and wants were met! Beat car dealership ever! I love my Subaru cross trek!!!! More
Other Employees Tagged: Rich Johnson , Jenn Brown, Anthony Pilla, Danny in service
March 06, 2016
Felt "At Home" Very positive experience in an extremely friendly showroom! Both Nelson and Robyn made me feel comfortable and made the decision to return to them eas Very positive experience in an extremely friendly showroom! Both Nelson and Robyn made me feel comfortable and made the decision to return to them easy after visiting several of the "larger" dealerships. Obviously, the price and trade-in was important, but feeling comfortable suggests that I would highly recommend Brewster Subaru to anybody looking to purchase! More
Other Employees Tagged: Robyn Rey
March 05, 2016
I had a great exp. with them I purchased a 2014 forester through them I had Frank as a sales person and he was great to work with. He went out of his way to make my perches as goo I purchased a 2014 forester through them I had Frank as a sales person and he was great to work with. He went out of his way to make my perches as good as it gets. and also Rich the sales manager was very helpful He saw that everything went well. he saw that all my concerns were taken care of. I rank the best I have dealt with in 40 years. More
Other Employees Tagged: Rich Johnson , Jenn Brown, Frank Loffredo, Jason Masi
February 28, 2016
NOT YOUR TYPICAL "CAR SALESMEN!" Great, RELAXED, experience! No pressure and no "games," unlike the other (unmentioned) dealer I came from! Roy was excellent, friendly, informative an Great, RELAXED, experience! No pressure and no "games," unlike the other (unmentioned) dealer I came from! Roy was excellent, friendly, informative and WORKED WITHIN MY BUDGET! Nelson, (manager) took the time to introduce himself and make himself available. The entire experience was fun and easy! THANK YOU! I Love my Subaru! More
Other Employees Tagged: Roy Schiller , Jenn Brown
February 28, 2016
Easy Transaction - Start to Finish I found my 2012 Forester Limited with 23K on it on Autotrader.com. Contacted the dealership via email on auto trader. Was contacted by Nelson D. first I found my 2012 Forester Limited with 23K on it on Autotrader.com. Contacted the dealership via email on auto trader. Was contacted by Nelson D. first and after several minutes agreed on a price. From that point on Robin Rey took the reins and together we made the arrangements for me to take delivery. The color was not a preferred color but the price so much better than the white one I was comparing to that made the decision so much easier. I took Amtrak almost 4 hours (First time since I was a little boy) and Robin met me at the station nearby and we drove back to the dealership. After about 90 minutes I was on my way home - 190 miles away. The car performed flawlessly and I got 25.7 MPG on the way home and I wasn't just plugging along. Thank you all at Brewster. More
Other Employees Tagged: Jenn Brown, Robyn Rey
February 25, 2016
LEASED A NEW FORESTER I LEASED MY FIRST SUBARU FROM BREWSTER. MY SALESPERSON ROY WAS AMAZING HE EXPLAINED EVERYTHING TO ME AND MADE ME FEEL SPECIAL! THE STAFF INCLUDING FIN I LEASED MY FIRST SUBARU FROM BREWSTER. MY SALESPERSON ROY WAS AMAZING HE EXPLAINED EVERYTHING TO ME AND MADE ME FEEL SPECIAL! THE STAFF INCLUDING FINANCE JENN BROWN WAS PROFESSIONAL AND FRIENDLY! GREAT DEALERSHIP TO GET A CAR! More
Other Employees Tagged: Roy Schiller , Laura Baboian, Jenn Brown
February 21, 2016
Car Buying Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. Excellent experience turning in my old lease and getting a new lease. They made the whole process and enjoyable. I would recommend them to anyone. More
Other Employees Tagged: Rich Johnson , Jenn Brown, Robyn Rey
February 21, 2016
We had an amazing experience! We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and We came in to buy a car and left with the car and a group of new friends! This was the best experience that I can remember buying anything! Roy and Rich made sure that we were well taken care of and that we had any question answered. Jenn took us through the financial whirl easily and was very nice also. Nelson worked with us and really knows his people, and Anthony is a sweetheart. Roy and Rich really made your shop comfortable for us. I have already recommended Brewster Subaru to friends and will continue to do so in the future! More
Other Employees Tagged: Roy Schiller, Rich Johnson , Jenn Brown
January 31, 2016
Very Happy This was the third car my family has bought from Robyn. Love my Outback, would recommend this dealership to everyone!! They make the process very simp This was the third car my family has bought from Robyn. Love my Outback, would recommend this dealership to everyone!! They make the process very simple. More
Other Employees Tagged: Jenn Brown, Robyn Rey
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